Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.74

4.7 Rating 726 Reviews

94 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mary, the sales associate was very friendly and helpful. the delivery men were quick and efficent. Will shop there again! thank you, Jan”

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Posted 1 year ago

“Everything about our experience from purchasing a new washer to delivery and setup went smoothly and stress free! We knew exactly when they were on the way to our house to deliver and set up and the guys who did a great job and were super helpful and nice! All in all a great experience!”

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Posted 1 year ago

“Our experience with Mark’s Appliance was good from start to finish. Especially like the fact Mark’s back up their product with available parts and service.”

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Posted 1 year ago

“Mark’s appliance went above and beyond to help us as we navigated a home sale and an urgent request for some quality used appliances. Excellent service and products. Highly recommend.”

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Posted 1 year ago

“We are very happy with the help we got when we came to your showroom. All the salespeople were friendly and knowledgeable. We don’t have our appliances yet so can’t comment on them or delivery people yet”

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Posted 1 year ago

“Everything went very well on delivery day. Didn't take long to install at all. I'm enjoying my new appliance. Very positive experience from shopping in store to actually using at my home. I definitely know where to go when I need my next appliance. Kevin is very knowledgeable and was very helpful! Thanks!”

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Posted 1 year ago

“We always trust Mark’s Appliance both for purchases and repairs! They have knowledgeable, skilled, and friendly employees who take good care of whatever we need!”

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Posted 1 year ago

“Our experience with Mark's Appliance was amazing! Abe was very knowledgeable and helpful when picking out our new washer. We were able to drop off our old washer and pick up our new washer the next day. They even let us borrow the utility dolly to get the washer in the basement. Super nice company to work with, with great competitive prices!”

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Posted 1 year ago

“Amazing customer service. Always willing to help. Very reasonable price very friendly and kind and extremely helpful.”

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Posted 1 year ago

“Had what we needed at a good price. Delivery and set up was friendly and professional.”

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Posted 1 year ago

“They were easy to work with. They accommodated my delivery schedule perfectly!”

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Posted 1 year ago

“good experience”

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Posted 1 year ago

“The salesman was knowledgeable and friendly. We got what we wanted in a short amount of time. I would go back if I need another appliance.”

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Posted 1 year ago

“Great service. On time delivery”

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Posted 1 year ago

“have been a customer for years - have never had a bad experience in any regard. All aspects of sales, installation and service have anyways been courteous, prompt and professional. This last purchase/installation was no exception. We went to the store.”

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Posted 1 year ago

“Purchased a new ge refrigerator from marks. 7 days into the new purchase it failed, marks sent out a technician and made the decision to replace the unit no questions asked. They promptly delivered and set up a new unit. Great customer service. Great job!”

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Posted 1 year ago

“Kevin was very helpful and knowledgeable he gave us space to look on our own but also gave us the attention to answer out questions.”

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Posted 1 year ago

“We had a great experience!”

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Posted 1 year ago

“Abe made our purchase quick and easy. Will be purchasing future appliances from Marks! Thank you for great customer service.”

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Posted 1 year ago

“Marks Appliance employees have been very good.”

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Posted 1 year ago

Mark's Appliance is rated 4.7 based on 726 reviews