Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.74

4.7 Rating 725 Reviews

94 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 725 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As soon as I walked in the door, I had someone helping me. I told him exactly what I was looking for and he found it, told me how much it cost, and told me I would have it in two weeks. Love this place”

Helpful Report

Posted 1 year ago

“I like supporting a local small business rather than a big box store. Our refrigerator was delivered in the time expected and old unit picked up. If service is needed it's a phone call away. SUPPORT SMALL”

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Posted 1 year ago

“Mark’s is definitely where everyone should purchase ALL of their appliances!!! You can not beat their Prices and the Service they provide is outstanding!!!”

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Posted 1 year ago

“I showed up 10 minutes after closing but the gentleman let me come in and purchase a washer”

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Posted 1 year ago

“Very knowledgeable of products and have answers to any questions you have.”

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Posted 1 year ago

“so far everything is great . haven’t hooked it up yet to see if it works”

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Posted 1 year ago

“First time we had been in there store, very nice. Brent was very knowledgeable and friendly. Great customer service experience.”

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Posted 1 year ago

“Very helpful and answered all our questions.”

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Posted 1 year ago

“Kevin was very helpful and extremely knowledgeable in helping us decide which oven would fit our needs.”

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Posted 1 year ago

“Abe at Marks Appliance was very kind and helpful - he even stopped by to put in my filter in the refrigerator - what a kind gesture.”

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Posted 1 year ago

“Used Mark's for many years. They are my go to when it comes to appliances.”

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Posted 1 year ago

“Knowledgeable staff, in stock and ready to pickup that day, competitive pricing! What more could you ask for?”

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Posted 1 year ago

“Very good experience, knowledgeable sales and delivery staff, delivery guys can back to show me how the washer worked. Great service”

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Posted 1 year ago

“Knowledgeable and very patient.”

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Posted 1 year ago

“Mark and his employees have always been so great to work with. From in person and phone service to delivery, they are all always pleasent and work to get you the best deal! I am proud of this local business and enjoy continuing to give them my business.”

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Posted 1 year ago

“Excellent service and very willing to work with you!”

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Posted 1 year ago

“Abe is great and easy to work with”

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Posted 1 year ago

“Walked into the store in search of a dryer part, of which the part had been discontinued. As I started to leave, Kevin Wallace inquired about my situation and asked if he could do a little more research. After a short and informative discussion he offered a refurbished dryer unit at a remarkable discount which I took into consideration and informed him I would share the info with my wife. Long story short, my wife reluctantly advised me of her desire to have a new matching set so together we returned to store. After an informative education of various makes and models, a new matching set of units will be delivered and installed in the next few days. Thanks for all the help!”

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Posted 1 year ago

“Drew was very helpful. The People were great to work with. All questions were answered to my satisisfaction and I ended up buying a new refrigerator. Thanks for all the help. Phil Mason”

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Posted 1 year ago

“Courteous and quick.”

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Posted 1 year ago

Mark's Appliance is rated 4.7 based on 725 reviews