Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.74

4.7 Rating 725 Reviews

94 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 725 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark's Appliance is always a great experience. Kevin helped us through selecting the right machine and the delivery was flawless. Great service!”

Helpful Report

Posted 1 year ago

“Such great help and service buying the refrigerator and washer and dryer- moving back to Illinois from Florida and did it all over the phone thanks so much”

Helpful Report

Posted 1 year ago

“Excellent customer experience. Efficient, no pressure, clear explanation. Efficient use of my time.”

Helpful Report

Posted 1 year ago

“This was our second purchase from Mark's. Ours sales persons, Drew Bradley made this experience the best! He was knowledgeable, friendly and very easy to work with. For all future purchases, we will only use Drew.”

Helpful Report

Posted 1 year ago

“Service was very knowledgeable and very helpful!”

Helpful Report

Posted 1 year ago

“The help I received was awesome after a bad experience at Lowe’s 20 minutes before discovering marks. They’ve earned a customer for life.”

Helpful Report

Posted 1 year ago

“Always great service and have options in stock”

Helpful Report

Posted 1 year ago

“Most helpful.”

Helpful Report

Posted 1 year ago

“Excellent customer service. No high pressure. A very relaxed shopping experience and very knowledgeable salesman Kevin!”

Helpful Report

Posted 1 year ago

“Told Mark's my needs and they assisted me to get product to meet those needs. All personal respectful and courteous.”

Helpful Report

Posted 1 year ago

“Abe was great! I messaged him on a Sunday afternoon about my needs, he sent me the next business day a stove/hood that matched my existing appliances perfectly! He deserves 5 stars!”

Helpful Report

Posted 1 year ago

“We were very happy to have Brent help us in our quest to find the appliances we needed for our kitchen remodel. He answered all our questions. We have yet to get our appliances yet as it will take another week but we feel Mark's Appliance will be able to get them here without any problems.”

Helpful Report

Posted 1 year ago

“Great family owned buisness.”

Helpful Report

Posted 1 year ago

“They were very efficient and made sure everything was working.”

Helpful Report

Posted 1 year ago

“OMG Jerry totally made our experience a memorable one. He is just a gem. Todd and he made sure my appliance would fit in the crazy setup I have at my new to me home. I will highly reccommend Jerry and Mark's appliance.”

Helpful Report

Posted 1 year ago

“We had to replace a Oven & Microwave matched set through our homeowner's insurance. After discussing the issue with Paula from Sales and Mark from service, we discovered that we gave the wrong part number (microwave only) to our homeowner's insurance company. Once we gave them the correct part number (matched set), we were able to order replacement items. Paula worked with us every set of the way as we had to have our kitchen cabinets worked prior to installation of the new appliances. We couldn't be happier with our experience with Mark's Appliance - from Sale to Service to Installation. Very highly recommend Mark's Appliance.”

Helpful Report

Posted 1 year ago

“Very good to work with, delivery people were competent and pleasant.”

Helpful Report

Posted 1 year ago

“Great job great service”

Helpful Report

Posted 1 year ago

“I have been buying all my appliances from Mark's for years. Always have been happy with sales experience,delivery, and any follow up service I may have needed. Great place to do business and friendly knowledgeable folks who are part of the local community.”

Helpful Report

Posted 1 year ago

“Mary, the sales associate was very friendly and helpful. the delivery men were quick and efficent. Will shop there again! thank you, Jan”

Helpful Report

Posted 1 year ago

Mark's Appliance is rated 4.7 based on 725 reviews