Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.74

4.7 Rating 720 Reviews

93 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 720 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

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“Salesman was very nice and helpful. Good price on washer too. I will go here again”

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Posted 11 months ago

“My wife and are are very pleased with our Experience buy new appliances for our house. Brent was most helpful and Professional. I’m glad we were able to meet Jerry and Mark. We look forward to getting our appliances next week.”

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Posted 11 months ago

“Excellent products and service!”

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Posted 11 months ago

“Great experience with quick customer service and elivery!”

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Posted 11 months ago

“Very helpful. Great customer service!!”

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Posted 11 months ago

“Quality products and helpful staff. Drew was very helpful and knowledgeable in helping us choose a new washer and dryer. Told him what we were looking for and he helped narrow our choices down. If we have any issues we know who we can contact. Local is the way to go!!”

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Posted 11 months ago

“The sales staff is very knowledgeable”

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Posted 11 months ago

“The deliveryman was friendly, courteous, knowledgeable, and we greatly appreciated him!”

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Posted 11 months ago

“Polite, helpful, showed me how to remove the filter.”

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Posted 11 months ago

“Efficient, prompt!”

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Posted 11 months ago

“Always impressed with the friendliness and the knowledge of products at Mark’s. They do the comparison shopping for you so you get the best deals.”

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Posted 11 months ago

“When ordering a refrigerator online, the product I selected said would be delivered the following day. However, when I checked out, the first option was not the next day, but 8 days later. Not a problem for me, just think the real dates should be noted in order to set proper expectations.”

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Posted 11 months ago

“We have used Mark's Appliance for repairs on our kitchen appliances for at least the past ten years; We keep returning because we have always been extremely pleased with the quality of service from the repairman and the business. Service technicians have reliable and helpful. Chad, the latest repairman (who has been here before) provides excellent service with great explanation of the problems and helpful advice on appliance care. He gets an A+ for being a good listener and communicator. Thanks to everyone at Mark's.”

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Posted 11 months ago

“I have been searching for a certain cooktop and I found it at Mark’s. Brent was excellent assisting me with my purchase! Thanks so much!”

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Posted 11 months ago

“Quick delivery, on-time arrival”

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Posted 11 months ago

“Quick Service No Pressure Sales”

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Posted 11 months ago

“Great service”

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Posted 11 months ago

“Service call was professional; Jacob knew what he was doing. In purchasing a new dryer, Abram provided good insight on options, made the process easy.”

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Posted 11 months ago

“Kevin was very helpful in assisting me with selecting and purchasing a washer and dryer. Good service.”

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Posted 11 months ago

“Our experience was very good. Answered all of our questions.”

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Posted 11 months ago

Mark's Appliance is rated 4.7 based on 720 reviews