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Marshmallow Reviews

3.2 Rating 770 Reviews
56 %
of reviewers recommend Marshmallow

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Quick and easy to organise. I was insuring my car in the UK after many year living abroad, which seemed extremely difficult and expensive through other companies.
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Posted 4 years ago
Quite easy and quick to get my car insured. And the price was far better than others I looked up
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Posted 4 years ago
Easy to sign up to, easy to contact, all documentation came through promptly & my no claims was accepted with ease. I've not had any reason to claim, so I can't comment on that front.
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Posted 4 years ago
Good service.
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Posted 4 years ago
Easy to arrange, delightful and helpful staff.
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Posted 4 years ago
Very customer faced service, my first insurance and had no problem with setting it up. Very responsive, when needed.
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Posted 4 years ago
Best price I found and easiest sign up ever
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Posted 4 years ago
Marshmallow is both easy and simple to set up and has the friendliest customer service I’ve ever experienced! I don’t regret switching.
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Posted 4 years ago
Easy to sign up and good value for money
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Posted 4 years ago
Tooo many questions which are not asked by other insurance companies. Somethings are complicated like uploading a photo as it does not accept a real photo of you. The rest was straight forward.
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Posted 4 years ago
Marshmallow services is good for the price. I still hope for the best service when needed
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Posted 4 years ago
Happy with service price wise customer services Policy etc Thank you
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Posted 4 years ago
Price great.. online services great...easy to take this policy and do far so good. Very happy with them..
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Posted 4 years ago
Excellent service very helpful in answering my questions.
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Posted 4 years ago
Absolutely dreadful. Signed up then they wanted copies of ncd obviously like everywhere then they wanted logbook and tenancy agreement, never had that before but I done it then there was an error with my direct debit I sent over via email the correct details, it went to the wrong department, i asked for there phone they responded with they don't have a call centre so I sent the details again, this time they claimed they didn't get it and I have until 5pm to send details again via email or my police will be cancelled this was at 3pm and I was working so couldn't do it until 6pm at 6pm I sent new bank detail for the third time, 7am the following morning I had an email saying they had cancelled the policy. The worst ever company
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Posted 4 years ago
I insured my car for marshmallow for the first time. I was hearing from my friends that it was cheap. I did not use their services at the moment, but I got quick responses to my questions. This gave me confidence. Even getting my insurance cheap made me very happy. Thank you
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Posted 4 years ago
Excellent customer service and prices. Delivery on time :-)
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Posted 4 years ago
Amazing service
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Posted 4 years ago
Very Happy with Marshmallow.
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Posted 4 years ago
Fair price level, one of the companies that also accepts overseas license. Good rates for insurance and very straight forward process in my front glass replacement. when it comes to the reason for 4 stars: Their software is still not flexible to add second car to the insurance with same account is impossible for instance. I believe with time they will be more mature but for now there are still flaws.
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Posted 4 years ago
Marshmallow is rated 3.2 based on 770 reviews