“I went into Myer Southland to buy a suit and was completely snubbed and ignored by 4 staff members who did everything possible to avoid assisting me and kept talking amongst themselves.
On walking out of the store with out spending a cent I was greeted with a “good morning sir” from the chap working in Johnny Bigs. His name was Long and I spent $600 with Long.
Make of that what you will.”
“I ordered baby clothes on line and received them extremely creased and very poorly wrapped in tissue paper. Was very disappointed as they are a gift for a new Mum. 😔”
“I purchased a quilt cover online next day received a email to say sorry your purchase has been cancelled Sorry your order is out of stock. That was Tuesday 16 th Jan 2024 today Wednesday 24th January 2024 still no refund but guess what I get a email about sale items 40% off there is my Sandy Cape Linen Quilt Cover set in shrub $134.98 . I thought you said last week it was out of stock! If so why are you still advertising it?? Where is my refund?”
“Shopped at Myer for 63 years and was a highlight growing up. Now it is a chore as not enough staff. At times go to another department to get service, who often can’t help. Customer Service is great ONLY when there is someone available. Can never get through on the phone and have rung head office for queries on products. Need a real person online PLEASE.”
“This is not the department store it used to be.
I returned an item in-store and although the staff member purportedly refunded my debit card, there is no sign of the funds in my account.
There is no legitimate reason for Myer to hold on to these funds for "three days" for processing. David Jones returns the funds to your bank account immediately.”
