MYITHUB Reviews

Name: MYITHUB
Address: 17, Coleman Parade, Suite 32, Glen Waverley
Rating: 4.45

4.5 Rating 435 Reviews

86 %

of reviewers recommend MYITHUB

4.5

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1300769640

Email:

sales@myithub.com.au

Location:

17, Coleman Parade, Suite 32
Glen Waverley
3150

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MYITHUB 5 star review on 18th November 2020

Jeff N

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Someone was going to call me back re my recent purchase but never did.”

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Posted 11 months ago

“I sent in a request to have an issue answered and I am still waiting for a response. It has now been over 3 weeks.”

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Posted 1 year ago

“Service was pathetic. Told package was on its way, nothing happened. Three days later, your package has been sent still no tracking details at AUS Post. Finally arrived”

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Posted 1 year ago

“I made an online purchase. Waited for two weeks, heard nothing. So decided to look or the invoice, which turns out I never received. I then tried to contact them about this issue, to this they responded that their online system didn't communicate with their warehouse. Hence the item never shipped. Once they knew about my order, I received it within 2 days. Thankfully. I would recommend buying from this business, but ensure you get shipping confirmation and/or call them to confirm your order.”

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Posted 1 year ago

“One of the items i ordered was substituted with a different (not suitable) alternative; I've reached out for a resolution but heard nothing back.”

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Posted 1 year ago

“When I was advised (15 February) my 3CX subscription was up for renewal, it has been nothing but disappointing. After logging into 3CX website, it advised me I need to contact my reseller. So I did and got a quote on 20th February. I logged in and accepted the quote and heard nothing. On 8 March, I got a reminder email from 3CX. So I tried to ring my re-seller but got a weird response after trying to contact Junneil (the stated contact) - essentially I think their voicemail was full. I rang back, tried another "option" and left a message. At least I got an email from Eddie of the 3CX helpdesk (even if it appears to be an automated message and a different contact persons name at MyITHub). I sent a response to the sales email but that got nowhere. I ennded up contacting my external IT company for him to help me, finally he got somewhere! I think your system (or people operating them) need a shake up.”

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Posted 2 years ago

“Miss leading”

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Posted 2 years ago

We apologies for your negative experience at our store. We'd like to learn more about the order issue and make things right. If you wouldn't mind emailing us on orders@myithub.com.au at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards resolving your issue

Posted 2 years ago

“$16.50 via Leaves in 1-2 BUSINESS DAYS for Stocked Item, it's a stocked item and it's been 8 business days and I haven't received it yet.”

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Posted 2 years ago

“Delayed dispatch by 5+ days. Only shipped after I submitted missing order.”

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Posted 2 years ago

“Really miss information on voip phone as it is not a voip phone as such but an extension to base set which doesn’t clearly say that until the fine print. Thx for nothing”

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Posted 2 years ago

“You will need to look at using a new shipping service for parcels going to adelaide. APD did a terrible job, the delivery was marked as done when they they didn't even attempt to drop it off. I was working from home all morning, the screen door was open, the door bell didn't ring, and no delivery slip was left to say they had been. Now I have to wait till after Easter weekend and go out of my way to pick it up from the main office. Just use the Aus post so it's at least easy to pick up from local office”

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Posted 4 years ago

Sorry for the inconvenience caused by the delivery of your order. We have taken this suggestion and are working on it with our warehouse team.

Posted 4 years ago

MYITHUB is rated 4.5 based on 435 reviews