MYITHUB Reviews

Name: MYITHUB
Address: 17, Coleman Parade, Suite 32, Glen Waverley
Rating: 4.45

4.5 Rating 435 Reviews

86 %

of reviewers recommend MYITHUB

4.5

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1300769640

Email:

sales@myithub.com.au

Location:

17, Coleman Parade, Suite 32
Glen Waverley
3150

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MYITHUB 5 star review on 18th November 2020

Jeff N

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Cannot say much as I have not yet received delivery of the purchase. May have been delayed due to Cyclone Albo.”

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Posted 1 month ago

“Cartridges as described however the packaging was torn and appeared to be secondhand and reused”

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Posted 1 year ago

“The transaction was easy and comms were good - up to the point of receiving goods.....Will ALL companies stop marking items "in stock" when they are actually in suppliers stock not on the shelf....then took over a week to receive.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Product is great. Exactly what I ordered. Postage disappointing. Took 3 weeks to arrive as it ended up in the wrong state. They had to resend it and didn’t send it via express post, which given their it should have been. Wouldn’t have been a big deal, but was needed urgently for work.”

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Posted 1 year ago

“Mix up with the time of pick up”

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Posted 1 year ago

We apologies for your negative experience at our store. We'd like to learn more about the order issue and make things right. If you wouldn't mind emailing us on orders@myithub.com.au at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards resolving your issue

Posted 1 year ago

“Delivery time was fast and units in good condition. Any issues resolved after a few phone calls.”

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Posted 1 year ago

“Had trouble getting item used.”

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Posted 2 years ago

We apologize for your negative experience with the product. We'd like to learn more about the issue and make things right. If you wouldn't mind emailing us at orders@myithub.com.au at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards resolving your issue

Posted 2 years ago

“Stop using startrak. Terrible courier company when dealing with home deliveries. Better off using normal Australia Post”

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Posted 2 years ago

We apologize for your negative experience at our store. We want to learn more about the order issue and make things right. If you wouldn't mind emailing us at orders@myithub.com.au at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards resolving your issue

Posted 2 years ago

“Expected delivery within a few days and it took a week and a half, I would have liked notification saying that we are short of supply and that they would be shipped asap.”

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Posted 2 years ago

We apologize for your negative experience at our store. Customers are sent ETA information via email for any delays in the order shipment. Once again, we are extremely sorry for the inconvenience caused, and we will rectify this notification because customer satisfaction is of utmost priority to us. Looking forward to serve you again.

Posted 2 years ago

“Site didn't show the total price didn't include shipping until checkout. Seems misleading.”

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Posted 2 years ago

“My first experience with mynethub wasn’t great. However this may have been as I chose to pay via direct deposit. I followed up several times after transferring $. It was a painful 10 days until someone was able to process the order. Once the order was approved the rest was seemless. And delivery was quick.”

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Posted 3 years ago

“A disorganised ordering system that meant our address was only partially filled in on the package which then got lost. In response they sent inaccurate tracking info as if simply giving us a tracking number was a solution to their mistake. Said they would then get back to us in 48 hours and didn't, but we managed to track the parcel down anyway. The reached out to us to change our 1 star review which is fair enough, they blamed covid.”

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Posted 3 years ago

“I ordered off, the website headsets and telephone cables however we were sent a network plug - I have sent an email for verification but am still waiting on a reply. Took over a month for the order to arrive I did call to check on my order but was unable to find out what happened.”

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Posted 3 years ago

“Hi, The website is great, products are dispatched promptly, the one thing that frustrates me with your service is, the MACID is not part of the order communications, we need to contact you for these details. Our customers cannot use their phones until we have MACIDs, so having to chase causes delays at our end. Thank you Kerri”

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Posted 3 years ago

“I know headsets are in short supply but the one I wanted was showing as in stock. I wasn't informed at the time of ordering there was no stock otherwise I would have ordered elsewhere.”

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Posted 3 years ago

We apologies for your negative experience at our store. We are working hard to make sure such issues dont arise in future. If there is any out of stock item ordered we inform the customer and recommend close alternatives that are available in stock. We look forward to serve you again

Posted 3 years ago

“Product Ok Service from Toll terrible”

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Posted 3 years ago

Extremely sorry for your negative experience in the delivery of your order. We are working hard to ensure all our customers receive their orders on time.

Posted 3 years ago

“In my case: After I reached customer service. MyItHub try to delivery my order in as they promised. But the bad side is MyItHub use Couriers Please as their delivery partner. It's too bad (you can find almost bad review for this company)”

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Posted 4 years ago

MYITHUB is rated 4.5 based on 435 reviews