Login
Start Free Trial Are you a business?? Click Here

My Pet Chicken Reviews

4.8 Rating 515 Reviews
95 %
of reviewers recommend My Pet Chicken
4.8
Based on 515 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read My Pet Chicken Reviews
I have ordered 3 times from My Pet Chicken... Ordering is easy... very accommodating when changes needed to be made...Chicks have always arrived healthy... I did have one chick in 2022 arrive with curled toes... They immediately taught me how to fix the chicks toes AND still reimbursed me (even though I said it wasn't necessary). They stand behind their chicks and have great communication! I will always order from My Pet Chicken!
Helpful Report
Posted 10 months ago
We are so happy to hear that we have made your ordering experience a great one! We treat each customer as we wish to be treated - we are all flock keepers and do all we can to make the ordering of live birds and their supplies as easy and effortless as possible! Your feedback means the world to us!
Posted 10 months ago
Very satisfied ! All the duckling survived and where in good health! Will order again !
Helpful Report
Posted 10 months ago
Thank you so much for your review of our company and ducklings. We hope to provide any assistance and more ducklings any time you're ready!
Posted 10 months ago
First of all, the MPC Customer Service is incredible. They held my hand every step of the way. The birds were even better than the service! I got 4 starter pullets (Blue Laced Red Wyandotte, Wheaten Marran, and two Ultra Rare Surprise Me’s which are a Blue Splash Ameraucana and what appears to be an OPAL Green Egger!!!) that arrived in perfect condition from what was a 25hr trip from time of label creation to my local PO. I am over the moon excited and their personalities are already in full force. One happy customer and 4 happy birds! TY
My Pet Chicken 5 star review on 14th June 2024 My Pet Chicken 5 star review on 14th June 2024 My Pet Chicken 5 star review on 14th June 2024 My Pet Chicken 5 star review on 14th June 2024 My Pet Chicken 5 star review on 14th June 2024
Helpful Report
Posted 10 months ago
Ash, Thank you so much for a wonderful review and photos! Your girls are stunning! We are thrilled that you had such a great experience with our customer support and your birds. We hope that you will reach out if you need any assistance and wish you many years of happiness with these little ladies!
Posted 10 months ago
We have gotten multiple shipments of chicks and have been extatic with them! On a previous order our chicks did not make it in transit but they were very quick to rectify the shipment with either a reimbursement or reshipment. We chose reshipment and they all came in perfect health! Would recommend!!!
My Pet Chicken 5 star review on 14th June 2024 My Pet Chicken 5 star review on 14th June 2024
Helpful Report
Posted 10 months ago
Thank you for taking the time to review My Pet Chicken! We are grateful that we were able to help you when the unfortunate happened. Our Live Arrival Guarantee is one way that we do our best to help our customers as much as we are able! We want our customers to be happy and have the flock they so very much desire. Please let us know any time if you have any questions or concerns, we are truly here to help!
Posted 10 months ago
I had a great experience ordering from My Pet Chicken. I had never ordered by mail before but was skeptical at first. They were shipped when they said they would be and they arrived on time and in great health. I definitely will order this way again. Chickies still thriving
Helpful Report
Posted 10 months ago
We are so very happy to hear that your experience was so great as we understand how it can feel the first time ordering live birds through the mail! My Pet Chicken strives to ensure not only the babies are healthy and safe for their journey but also their new flock keepers are comfortable and reassured. We are always happy to answer questions or address any concerns - My Pet Chicken truly does care!
Posted 10 months ago
Chickens arrived beautiful and healthy. Very pleased with quality and shipping.
Helpful Report
Posted 10 months ago
We truly appreciate you letting us know how we are doing! My Pet Chicken truly cares about our babies and our customers!
Posted 10 months ago
My chicks arrived safe and sound. The whole team there helped me with so many questions on chat
Helpful Report
Posted 10 months ago
We are always so happy to hear how our babies are doing! We are grateful that you let us know how we are doing as well! Our Flock Care Specialists are all flock keepers themselves and truly understand and want to help with any questions or concerns about an order or how to help one of your flock members! My Pet Chicken truly cares!
Posted 10 months ago
I had 2 lovely Speckled Red Sussex and 1 Welsummer that were 9 year old girls still producing eggs every Spring! I just got one Australorp and 2 Eastereggers pretty ladies.
Helpful Report
Posted 10 months ago
We are so grateful to you for sharing how wonderful your Sussex and Welsummer ladies are doing! Nine years - that is fantastic! We hope your little Black Australorp and Easter Egger girls will bring you as much pleasure. Please let us know if we can ever assist with anything be it questions or supplies - we are happy to help!
Posted 10 months ago
First time ordering baby chicks. Wonderful experience.
Helpful Report
Posted 10 months ago
We never tire of hearing that we were successful in making our customer's experience a great one - especially the first time ordering baby chicks to be shipped. We understand how that can make some nervous and are so happy that we made it an enjoyable one! Let us know if we can ever answer any questions about your flock or their needs, we are here to help!
Posted 10 months ago
Our order of pullets went swimmingly. The order process was easy, the girls arrived very quickly (though they had to come by ferry to our island), and they were all healthy and energetic. It is a joy to watch them grow each day. We'll definitely do this again.
Helpful Report
Posted 11 months ago
Wow! Your girls had an adventure - A ferry to an island, how amazing! We appreciate you taking the time to share this with us and we are very happy we were able to make your experience a positive one! Please let us know any time if you have any questions about your flock or their needs and of course, we are here for you when the chicken math takes effect (if it hasn't already :-)
Posted 10 months ago
Highly Recommended! These guys are amazing! Super helpful with guidance, easy to reach someone for help or questions. They have the BEST rare chicken selection around! We ordered both chicks and pullets. They were shipped with care and healthy. We really appreciated them reaching out to hold off on shipping the pullets due to extreme hot weather. They really care about their birds and customers. Thank you!
My Pet Chicken 5 star review on 12th June 2024 My Pet Chicken 5 star review on 12th June 2024
Helpful Report
Posted 11 months ago
We are all chicken keepers and really love our birds. Our wonderful customers make our days a joy and we thank you so much for your kind words!
Posted 10 months ago
I was hesitant to order baby chicks online. The customer service representatives were so friendly and helpful. The baby chicks all arrived healthy and I look forward to watching them grow. I am very pleased with my entire experience. I highly recommend ordering from My Pet Chicken!
My Pet Chicken 5 star review on 12th June 2024
Helpful Report
Posted 11 months ago
We are so very happy to hear that we were able to make your first online baby chick order an enjoyable experience! It can be intimidating but as you know from experience, our Flock Care Specialists are here for you every step of the way! We appreciate your feedback and hope that we can continue to be your choice for all of your flock care needs!
Posted 10 months ago
I talked to a few employees with my recent purchase (there was an issue with the shipment) and every single person was very helpful and understanding. They did an excellent job getting the problem resolved and were very friendly. I even had a call returned very quickly when I left a message after business hours.
Helpful Report
Posted 11 months ago
We are truly grateful for your feedback and letting us know how we are doing! Our Flock Care Specialists are flock keepers themselves and want to help each and every customer as best as we are able! We absolutely return every call, chat message and email - just let us know how we can help any time!
Posted 10 months ago
Bought 2 Easter Egger pullets. Both arrived safe and sound and are growing. Both seem healthy and are beautiful.
My Pet Chicken 5 star review on 12th June 2024
Helpful Report
Posted 11 months ago
Thank you for taking the time to review our Easter Eggers! They are adorable!
Posted 11 months ago
Love the advice online and service with calls.
Helpful Report
Posted 11 months ago
Thank you for your kind words for our Flock Care Specialists! My Pet Chicken hopes to help you with your flock needs in the future!
Posted 11 months ago
My chickens arrived happy and healthy. Haven’t introduced them to the flock yet but three more weeks and that will happen.
Helpful Report
Posted 11 months ago
Thank you, Heather, for taking the time to review your My Pet Chicken pullet order! We are so happy to hear that the young ladies are doing well and bringing you great happiness! Any time you have any questions or wish to add to your flock, please keep us in mind! We are always happy to help!
Posted 11 months ago
The staff are wonderful and the selction is great. My favorite place to shop for my flock!
Helpful Report
Posted 11 months ago
Thank you for your kind words for our Flock Care Specialists ! My Pet Chicken hopes to help you with your flock needs in the future!
Posted 11 months ago
Excellent in every way!
Helpful Report
Posted 11 months ago
We are truly grateful to hear that we are doing a great job! We strive to be there for our fellow flock keepers and want to help in every way possible.
Posted 10 months ago
It has been a difficult year for me regarding chick resilience and survival. What has been very positive and encouraging is the customer support and compassion that I’ve received from the My Pet Chicken team. Nothing but kindness and understanding. Their efforts have created a loyal and appreciative customer.
Helpful Report
Posted 11 months ago
Thank you and we appreciate you. May your future chicken experiences be wonderful and inspiring!
Posted 10 months ago
Can't wait to see what my "Surprise Me" chick is! Customer Service support was really great and patient with my questions.
My Pet Chicken 5 star review on 11th June 2024
Helpful Report
Posted 11 months ago
Thank you for letting us know how we are doing! As fellow flock keepers we do our best to treat each customer as part of the family and will do all we can to help those just beginning their adventure as well as the experienced keeper. Please let My Pet Chicken know any time that we can assist you with your flock care needs!
Posted 10 months ago
My Pet Chicken is rated 4.8 based on 515 reviews