Name: My Pet Chicken
Address: PO Box 216, Brooks, Georgia
Rating: 4.79

“Ordered 6 duck eggs was shipped seven and all are viable in the incubator waiting on a hatch nay 5th. Eggs arrived in great condition and on time.”

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Posted 12 hours ago

“I love my pet chicken, first time hatching eggs. Didn’t do very well, only half hatched 5 of 10 The chicks are doing great and they are the cutest”

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Posted 2 days ago

“Appreciate the good customer service and resources on the website. Am finding that some of the products I bought don't work great, however.”

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Posted 1 week ago

“Ducks arrived very safe and healthy. I liked that the box was insulated and they had been given water even though it was gone. I would have given five stars except for mail notification needs improvement . I was expecting to receive them at home and they went to a post office an hour away without my knowledge. Also, need a better water reservoir than a stapled Dixie cup. Ducks are beautiful and what I ordered”

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Posted 1 week ago

Thank you for your thoughtful and honest feedback and especially for the great photo! We’re so glad to hear that your ducklings arrived safe, healthy, and just as expected! That’s always our goal, and we’re thrilled they made a good first impression. We completely understand your frustration with the delivery notification and water cup setup. All live orders are shipped to USPS for pick up and we are sorry that this was stressful for you. In the future, you can actually ship to a specific post office and we can mark it to hold for you! This should cut your drive time! We truly value your input and hope your ducklings bring you so much joy. If you need anything as they grow, we’re always here to help!

Posted 1 week ago

“I absolutely love my ducks. Arrived very fast. All of them are great now. My chocolate runner was having some issues with her legs but since adding a supplement she’s amazing. The customer support was also fantastic.”

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Posted 1 week ago

“All worked out well! Received large coup with discount! Previous supplier could not deliver. These are very nice and knowledgeable people and I will certainly be dealing with them going forward!”

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Posted 1 week ago

“good service, and responsive”

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Posted 1 month ago

Thank you for the kind words! We always want to provide the best service and get back to customers as quickly as possible. To that end, we offer phone service, live chat and email- always with a real person that shares your passion for the hobby! We hope you will reach out if you ever need anything!

Posted 1 month ago

“I would give 5 stars but I think shipping time could be improved. We would have paid a higher shipping fee if given the option for overnight delivery. Every other aspect of our experience is definitely 5 star. We are pleased with the 6 Pullets we purchased. All arrived healthy. The travel took its toll on them but after electrolytes, medicated chick starter feed, & rest they bounced back.”

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Posted 2 months ago

Thank you, Valerie, for the thoughtful comments regarding your pullets! It is always our priority to send our chickens in the fastest and safest way and currently, the USPS is the only way to go. Arriving in just 1-3 days, no other carrier offers a faster shipping method! In an effort to further safeguard the birds, we do make every effort to include heat packs when needed, extra bedding, and in some cases, fruit or veggies to help them along the way. We are very glad that your pullets recovered quickly and that you were pleased with your overall experience!

Posted 2 months ago

“OveraIl it is a good company I did not have the best experience with live birds, they sent the wrong birds or injured ones , but they refunded me .”

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Posted 4 months ago

We’re truly sorry to hear about your past experience with the live birds, and we sincerely apologize for the issues you encountered. While we always strive to ensure the health and accuracy of every order, we understand that this situation was disappointing. We’re grateful that our customer service team was able to assist with a refund, and we deeply appreciate your understanding. Your feedback is invaluable, and we are constantly working to improve. Thank you for your continued support.

Posted 4 months ago

“Was fast shipping chicks where all alive and healthy thank you”

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Posted 5 months ago

Thank you for your kind review! We're so happy to hear that your chicks arrived healthy and safe. We appreciate your feedback and are grateful for your support! 🐣😊

Posted 4 months ago

“Outstanding customer service! Thank you for all the help and time and sharing your wisdom.”

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Posted 5 months ago

Thank you for letting us know how we are doing! As fellow flock keepers we do our best to treat each customer as part of the family and will do all we can to help those just beginning their adventure as well as the experienced keeper. Please let us know any time that we can assist you with your flock care needs!

Posted 5 months ago

“I’ll say the prices are high compared to what I’m used to but MyPetChicken was there when I needed them. I got beautiful, healthy chicks that arrived quick and safely. What more can you ask for. I hope they continue to do well for me. Time will tell.”

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Posted 5 months ago

Thank you for taking the time to review My Pet Chicken. We take our commitment to our customers and our birds seriously and we work very hard to resolve any issues quickly and fairly. Please keep in mind that your customer service won't stop once your chicks have been delivered. You're welcome to reach out at any time if you have questions or need assistance. We hope to help with all your future flock care needs.

Posted 5 months ago

“Great caring service, knowledgeable people. Love the chickens! If only the USPS was more timely!”

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Posted 6 months ago

We truly appreciate your kind words for our company and employees, it means so much to us! We are sorry to hear that your experience with the delivery was not as good as one would want but hopefully any future orders will meet expectations in a much better fashion. We will always be here for you if you ever have any questions or concerns as you experienced, My Pet Chicken means it when we say we "truly care".

Posted 6 months ago

“I had no problems with chicks I purchased a year or two ago, and was very happy when my four new girls arrived 2 1/2 weeks ago - varieties I requested, and appeared to be in good health. Unfortunately, one of the chicks died overnight after 3 days (the buff Orpington), and another chick (Jersey Giant) appears to have a yolk-sac infection. Is doing well, and receiving oral antibiotics - keeping my fingers crossed that she continues to do well and recovers. 4/5 only due to loss of chick, which when you think about what they go through when only a day old, it is pretty amazing they do as well as they do - Heidi”

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Posted 6 months ago

We're truly sorry to hear about the loss of your Buff Orpington and the challenges you’ve faced with your Jersey Giant. While it's wonderful to hear she’s doing well with the antibiotics, we understand how difficult it can be to deal with these kinds of issues. We have reached out to you by private communication as we always want to do what we can to assist our fellow flock keepers. We’re so glad that the rest of your chicks are thriving, and we appreciate your kind understanding of how delicate these little ones are. We were not able to find a report for the loss of your poor baby and though it sounds as if your Jersey Giant is benefitting from professional assistance and the antibiotics, please know that we are here for you if you ever have any concerns in the future. Fingers crossed for your Jersey Giant’s full recovery, and thank you for being such a caring and attentive chicken keeper!

Posted 6 months ago

“I was apprehensive at the thought of 2 baby chicks being shipped by mail! But they arrived safely at my home on the day expected and were delightfully healthy and happy. I did notice that there was no water available to them in their shipping process so that was a worry, but they arrived in wonderful condition. I put them in the pen and they have adapted beautifully.”

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Posted 7 months ago

We completely understand your natural concern when ordering live birds to be shipped. We want to reassure you that, for their safety and comfort during the journey, our pullets are shipped with nutrition and hydration supplements rather than water. This ensures they stay hydrated without the risks that come with water during transit. We’re glad to hear they’re doing well, and if you have any other concerns, we’re always here to help!

Posted 7 months ago

“My baby chicks are all doing well except for 2 which were dead when we received them”

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Posted 7 months ago

We appreciate you taking the time to leave a review for My Pet Chicken but were so sorry to hear that you lost any of your babies! We do not see a report from you regarding your little ones as they were covered under our Live Arrival Guarantee for 48 hours after their arrival. We will be in contact with you by separate communication as we want to make this right for you!

Posted 7 months ago

“We had some bad luck, but My Pet Chicken offered excellent customer service along the way. We originally ordered four chicks (one of the four we ordered didn't hatch as expected, so we had to swap one out the morning of shipment). When our little ones arrived, one had already died en route (blue splash marans), and one was very weak (blue silkie bantam). Despite all of our care, the weak chick died within 48 hours. My Pet Chicken worked with us to plan a reshipment order (we had to order three more instead of two, since that's the minimum). Once again on hatch day, one chick didn't hatch as expected, so we had to switch one breed out, but it was no problem in this case. Then, when our chicks arrived, we didn't get what we ordered. We received two chicks of the same breed by mistake and was refunded the price of the chick we'd tried to order but didn't get. Thankfully, they were all alive and healthy. Fast forward one month or so and one of our five chicks (lavender dream Easter egger) has since gotten very sick. She is on antibiotics and can't walk, so we have her in a sling on vet's orders. We are so hoping she pulls through. I spent so much time throughout all of this emailing and messaging with My Pet Chicken, and I found every single person who helped me along the way to be very kind and helpful. I don't hold the company responsible for most of the circustances above (except the wrong chick in our reshipment order), although sometimes I wonder if it had been easier and less emotionally taxing to buy chicks at a local feed store. However, I'm in love with our five chicks (French wheaten marans, lavender dream Easter egger, buff orpington, and two green queen bantams that look completely different—one silkied and one barred), and I know we couldn't have gotten such a unique flock from a typical feed store. I do recommend this company if you're looking for unique chicken breeds. However, just prepare yourself for possible hiccups along the way.”

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Posted 8 months ago

Thank you for a very detailed and honest review of My Pet Chicken. We're sorry about the mix up at the hatchery. Although we do our best to get all the orders correct, mistakes happen from time to time and sometimes the chicks decide to be extra athletic and hop in a different box. It doesn't happen often, but we do refund for those types of mistakes when it does. We all own a flock and understand what it means to have the perfect birds for your flock, and we hope that you'll continue to look to us for all your flock's needs.

Posted 8 months ago

“The chickens I received are great and healthy, no issues on that front. The only problem I had with order was they told me they were not going to have enough of one color to ship, gave me a replacement no problem I agreed to it. Upon receiving I had all the chicks of the color they said was short and the other replacement color but none of the ones I was supposed to receive. But being a chicken person they are all great, so wasn’t a huge deal breaker for me. The health and quality was spot on.”

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Posted 8 months ago

Thanks so much for your wonderful comments about your newly received chicks! We are so glad they all arrived healthy and happy, but that's too bad that you may not have received the correct colors. Although you are happy with them since they are still cute little chickens, we have sent you a private message to make sure you received everyone you ordered.

Posted 8 months ago

“Love their selection of interesting breeds of chicks -- have been ordering them for years! Always healthy and properly sexed. Their return policy on non-chick purchases could be clearer. The 20% restock fee is a little bit outrageous.”

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Posted 10 months ago

We are so happy to hear that our breed selection has been just what you desire and are grateful that we have been able to help you build your flock! We try our best to share our refund and return policies not only under the Refunds & Returns link at the bottom of the My Pet Chicken website but also on product pages if it varies due to manufacturer restocking charges but take your feedback seriously. We cannot improve if we do not hear how we may do so from our customers. Please let us know any time if we can answer questions or help with any breeds or products, we are happy to do so!

Posted 10 months ago

“While I have purchased muliple times from this company I had some issues with the baby chicks on arrival and lost two right away. I think they faced some inforseen trauma in shipping. The care team responded right away to my emails even though some were sent after hours. They helped guide me through the experience and ultimately refunded my money for the lost chicks. They have excellent customer service and great selection of different breeds.”

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Posted 10 months ago

Ellice,we were so very sorry to hear about the losses you experienced with your past order! It is heartbreaking! Our Flock Care Specialists are all flock keepers themselves so we truly understand and do our best to help! Please always feel free to reach out to us if you have any questions or concerns. We are here for you!

Posted 10 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

My Pet Chicken Reviews