“I'm a regular customer and they always deliver on time. I give an excellent review every time because they deserve it. I'll let you know when I'm not happy so please stop asking me for ratings.”
“Ordering was fine, I even got a discount which was nice. It was supposed to be express and took a week to get to me. So quite disappointing. I did contact support who other than assuring me it was on its way didnt do much. I have been given a credit for the shipping thank you. Other than that I probably wont buy from Naughty boy again.”
Hi there Rob,
Thank you so much for your honest and detailed review about both Naughty Boy & Australia Post. Unfortunately, we are at the mercy of Australia Post for our deliveries (like 99% of other Australian ecommerce businesses.) Once a parcel is with them, it's a needle in a haystack trying to ask for help on individual items.
In your review you have outlined that you really like our store, but really don't like Australia Post.
It's a shame your final response is deciding not to shop at Naughty Boy, even though Australia Post was the problem.
“Delivered quickly. Good quality product! Works as described. The settings are pretty powerful and great for solo play. My partner is in for a real blast!!!!”
“Fast service, item was shipped the very next day, so if you're like me and can't wait for a new toy to arrive the shipping cost is well worth it, thanx Naughty Boy.”