“Sent very promptly 5 stars :) However, the package did come apart a bit which could be embarassing for some. The top of the lube stuck out of the box.”
“Initially had an issue with the price match discount code not applying, however, Ginger contacted me within hours and provided a fix my order was placed and the goods were delivered within 24 hrs
Thanks”
“Product arrived damaged. Sent them a email with photos and had absolutely no response to the damaged item with the return email.
No customer service skills what’s so ever. Will never order or shop from this company again.”
Hi there Darren,
I'm so sorry to see that your product arrived damaged. Upon checking our logs I can see we've already organised a replacement for you as is our standard process. After reviewing all of your emails it just looks like we forgot to confirm the replacement had been organised. Please accept our apologies for the slip up. 😌
Hi Chris,
I'm so sorry to hear about the problem with your order, however we are here to help! Simply contact us at support@naughtyboy.com.au and we can make things right. To have missing components on two different products from different brands sounds like some extremely bad luck! Hope to hear from you soon.
