Nest.co.uk Ltd Reviews

Name: Nest.co.uk Ltd
Address: Nest.co.uk Ltd, 4 Ripon Street, Sheffield, Sheffield
Rating: 4.55

4.6 Rating 64 Reviews

88 %

of reviewers recommend Nest.co.uk Ltd

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About Nest.co.uk Ltd:

We sell expertly curated brands that have the same thing in common: they are passionate about producing high-quality, innovative and modern design. A small independent, we genuinely love what we sell, we listen and are proud to deliver a personal, friendly service with every purchase.

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Phone:

01142433000

Email:

info@nest.co.uk

Location:

Nest.co.uk Ltd,
4 Ripon Street,
Sheffield
Sheffield
S9 3LX

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Nest.co.uk Ltd 5 star review on 11th October 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still haven't received my purchase. I'm waiting for months.”

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Posted 1 month ago

Hello Simeon, We are really sorry to hear that you have not yet received your order, we understand this must be frustrating. Depending upon the item you have ordered and where you are based, lead times and transit times may vary. We are currently looking into the reason for your wait, and our Customer Care team will reach out to you shortly with a response. Thank you for your patience. Kind regards Nest

Posted 1 month ago

“Appalling cost of transport for a tiny,tiny light parcel.”

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Posted 5 months ago

Hi Sol, sorry to hear of your disappointment on this occasion. but thank you for your review. It appears that you were charged the incorrect delivery fee on the item you ordered. This error has now been resolved and our customer services team should have been in touch to issue you with a refund for the difference in what you should have been charged. We are very sorry for any inconvenience caused. Please don't hesitate to contact us if you need anything else.

Posted 5 months ago

“Haven't received anything yet ......”

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Posted 7 months ago

Hi Timothy, I'm so sorry to hear that you haven't received your order yet. Your order details will be passed on to our Customer Service team who will look into this and contact you with an update as soon as possible.

Posted 7 months ago

“My table arrived with all the screws missing and I’ve left countless messages and no one has responded!”

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Posted 7 months ago

We are sorry to hear that you had missing items from your Nest order and that you have not received a response from us. We will make sure a thorough investigation takes place into why we have not received your messages, in the meantime we apologise for any inconvenience caused. Our Customer Care Team should have now been in contact with you to assist with the relevant arrangements for a resolution. Thank you for your patience and understanding, The Nest Team

Posted 7 months ago

“I wont be using Nest again because of a lack of transparency on delivery times delays and withholding money for restocking charges as they put it”

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Posted 9 months ago

Hi there, Thank you for taking the time to provide us with your feedback. I’m sincerely sorry to learn that you won’t choose to shop with us again, this is a shame to hear. If your order was affected by a delay, we do apologise for any inconvenience this may cause. Delivery delays can sometimes occur despite ours and our brands best efforts, particularly at this time of year. We strive to keep you informed and updated of any changes. I can only apologise if you feel our communication could have been better. In your review, I’ve noted you mentioned re-stocking charges. Charges can sometimes be applied depending on the circumstances as outlined in our terms and conditions. I have forwarded your concerns to our Customer Care Team for a full investigation. A member of the team will contact you directly to discuss your concerns further. I am sorry you were unhappy with your Nest shopping experience. We do hope that you will try shopping again with us in the future, to allow us the chance to restore your faith in us. Your feedback is valuable, thank you for providing us with your thoughts. Wishing you all the best, Kind regards, Team Nest

Posted 9 months ago

Nest.co.uk Ltd is rated 4.6 based on 64 reviews