Nest.co.uk Ltd Reviews

Name: Nest.co.uk Ltd
Address: Nest.co.uk Ltd, 4 Ripon Street, Sheffield, Sheffield
Rating: 4.56

4.6 Rating 75 Reviews

88 %

of reviewers recommend Nest.co.uk Ltd

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About Nest.co.uk Ltd:

We sell expertly curated brands that have the same thing in common: they are passionate about producing high-quality, innovative and modern design. A small independent, we genuinely love what we sell, we listen and are proud to deliver a personal, friendly service with every purchase.

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Phone:

01142433000

Email:

info@nest.co.uk

Location:

Nest.co.uk Ltd,
4 Ripon Street,
Sheffield
Sheffield
S9 3LX

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Nest.co.uk Ltd 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from start to finish. Had a delay from the manufacturer but customer service kept me updated throughout the process. Will definitely order from them again.”

Helpful Report

Posted 3 days ago

Hi Sam, We’re really pleased to hear that you've enjoyed your shopping experience despite the delay from the manufacturer. Our team strive to deliver excellent service every time, it's great to hear we kept you fully informed throughout your journey. Thank you for choosing to shop with Nest.co.uk, we look forward to working with you again soon :) Kind regards, Team Nest

Posted 2 days ago

“Love the product. The service we received from Nest was second to none and could not fault the excellent service they offered from start to finish!”

Helpful Report

Posted 1 week ago

Hi Bryn, We're delighted to hear that you love your product and that you found our service exemplary. It means a lot to us to know we provided you with such a positive experience from start to finish. Thank you for your wonderful feedback :) Kind regards, Team Nest

Posted 6 days ago

“A returning customer and as usual Nest didn't disappoint! They always have something in their collection that perfectly fits what i'm looking for. The delivery was quick and i'm so pleased with the vase i bought for a wedding gift. Keep doing what you're doing Nest!”

Helpful Report

Posted 1 week ago

Thank you for your glowing review It's great to know that your vase made the perfect wedding gift :) We’re thrilled to hear that you consistently find what you’re looking for in our collection. We really appreciate your support and look forward to welcoming you back again soon. Thank you for choosing to shop with us. Kind regards, Team Nest

Posted 1 week ago

“PRICE& SERVICE.......”

Helpful Report

Posted 2 weeks ago

Hi Antonino, Thank you for your 5 star review. It's great to hear you were pleased with both our pricing and service. Thank you for shopping with us :) Kind regards, Team Nest

Posted 2 weeks ago

“The light was extremely well packaged, despite the original box being unavailable as it was an ex-display item. The light is in excellent condition and I'm very pleased with my bargain! It also arrived very quickly - a whole day earlier than expected.”

Helpful Report

Posted 4 weeks ago

Hi Carolyn, We're really pleased to hear that your light arrived ahead of schedule in excellent condition and that we impressed you with both a great price and great packaging - we'll be sure to share your compliments with our team. Thank you for taking time to share with us your feedback. Kind regards, Team Nest

Posted 3 weeks ago

“Speedy delivery of well packaged items. Excellent.”

Helpful Report

Posted 1 month ago

Hi Kathleen, Fantastic! Customer satisfaction is our priority, and it's wonderful to hear we delivered. We truly appreciate your kind words, we'll be sure to share these with our Warehouse and Logistics Teams :) Thank you for your lovely review, Kind regards, Team Nest

Posted 1 month ago

“Fantastic service, delivered when requested - super friendly team. Would definitely order from Nest again!”

Helpful Report

Posted 1 month ago

Hi Lois, Thank you for your fabulous feedback! We're delighted to hear that you experienced the friendly service we aim to provide, and that your delivery arrived right on time. Thank you for your support. We can't wait to welcome you back in the future :) Kind regards, Team Nest

Posted 1 month ago

“Items took four months to arrive (noted as 4-6 weeks maximum) had to chase several times with several broken promises and no goodwill gesture offered, very disappointing.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking time to provide us with your feedback. We're very sorry to hear of the lengthy wait for your items and the disappointment you've experienced in having to chase for updates. This is certainly not the experience we want our customers to have or the level of service which we strive for. While lead times online are only an estimation and actual lead times are confirmed directly with our brands once the order is placed. We understand there is a significant difference seen between the estimate and actual lead time of your item which is unusual. An investigation has been raised to understand the cause of this. We will ensure to take learnings from this and make changes as necessary for an improved experience moving forwards. For more information or to discuss your order further with our team, please contact us by email via info@nest.co.uk or by phone on +44 114 2433000. We are sincerely sorry for your wait; thank you for your patience. Kind regards, Team Nest

Posted 1 month ago

“The best shopping decorations!”

Helpful Report

Posted 1 month ago

Hi Hao, It's always our goal to provide items that brighten up your space and that bring you joy, it sounds like we had the perfect pieces waiting for you :) We're overjoyed to hear of the love you have for your new purchases. Thank you for your wonderful review! Kind regards, Team Nest

Posted 1 month ago

“Great price, fantastic item and fast delivery. Becky was extremely helpful.”

Helpful Report

Posted 1 month ago

Hi Alan, Thank you so much for your fantastic review! We’re thrilled to hear that you found great value in your purchase and that the delivery was swift. It's also wonderful to know that Becky provided the helpful service we strive for. We appreciate your support - thank you! Kind regards, Team Nest

Posted 1 month ago

“Really please with stool - comfy, lovely piece - well wrapped and fast delivery. Very helpful customer service as well.”

Helpful Report

Posted 1 month ago

Hi Sarah, We’re delighted to hear that you’re enjoying your new stool! Our team puts great care into packaging to ensure items arrive safely, so it’s fantastic to know your delivery was both prompt and well-protected. We’re also committed to providing excellent customer service every step of the way, so it’s wonderful to hear that you found our team helpful. Thank you for choosing to shop with us, Kind regards, Team Nest

Posted 1 month ago

“I had to wait many months for salt & pepper grinders because they were out of stock (hence dropped one star), but worth the wait. Nest kept me informed.”

Helpful Report

Posted 1 month ago

We're pleased to hear that your salt & pepper grinders were worth the wait. We appreciate your understanding regarding the wait for replenished stocks. We and the brands work closely together to ensure you recieve your items at the earliest opportunity, and that you remain up to date along the way. Thanks for choosing Nest! Team Nest.

Posted 1 month ago

“Lovely piece. Excellent value. Great service.”

Helpful Report

Posted 1 month ago

Hi Nick, Thank you for your wonderful review! We're delighted to hear you enjoyed our service and that you found the right product for you for at the right price :) Thanks for choosing to shop with us. Team Nest.

Posted 1 month ago

“Discovered Nest on a visit to Sheffield! Very professional assistance in the shop and glasses on sale!”

Helpful Report

Posted 2 months ago

Hi Ben, That's great to hear! We're so glad you enjoyed your visit to our Sheffield shop and found what you were looking for. Thanks for the kind words. Team Nest.

Posted 1 month ago

“havent recieved my order , haves asked customer service twice via email no reply ...........”

Helpful Report

Posted 2 months ago

Hi David, We sincerely apologise for the experience you've had with your order and the lack of response from our customer service team. This isn't the level of service we strive for, and we appreciate your patience. Your feedback is invaluable, and we're looking into this matter to ensure it gets resolved promptly. A member of our customer care team will contact you as soon as possible to provide you with an update as your order was dispatched from us in early March. In the meantime, please feel free to reach out to us again if you need further assistance. We’re here to help.

Posted 1 month ago

“Super fast delivery and I absolutely love my vase. Such a great range of products available online.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review Nancy! We're thrilled to hear that you love your vase and that our delivery was super fast! It's great to know our wide range of products is admired and appreciated too. Your positive feedback has brightened our day. Thank you for choosing Nest. The Nest Team

Posted 2 months ago

“I’m disappointed with the rice paper light product I received had obvious rips. The faulty process to get compensation has been the lengthiest I’ve ever come across. Lots of photos of the tears and even documenting that we had to throw the light away before we got compensated. At the end of the day it’s a fault product and I’ve been made to give forensic evidence it feels. Bit of an inconvenience considering the brand is at fault. Yet to received the refund but Tine from the nest has been great at corresponding with. Timely and very helpful. So some stars for her professionalism.”

Helpful Report

Posted 2 months ago

Hi Caileen, Thank you for taking the time to share your experience with us. We are very sorry to hear of your disappointment. We apologise for the issues you've encountered with your rice paper light and the lengthy process for compensation. We understand how frustrating this must be, especially when dealing with a faulty product. Your feedback about the documentation process is valued and has been shared with the wider team. We are currently working to make this smoother for our customers in the future. We're really pleased to hear that Tine provided you with great support throughout this situation. Please know that we’re committed to resolving any problems as quickly as possible. Our Customer Care Team will contact you shortly regarding your refund. Thank you for your patience and understanding. Kind regards, The Nest Team

Posted 2 months ago

“Exchanged numerous emails with Ashlee. Also requested an order correction after payment was placed. Everything went through without a hitch. Comms were easy and always helpful. Ashlee in particular was awesome - her positivity and helpfulness swayed me from shopping elsewhere. She's great! :)”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We're thrilled to hear that Ashlee's positivity and support made such a difference during your experience with us. It’s always wonderful to know that our team can help guide customers in the right direction and make their shopping journey seamless. Your kind words mean a lot to us, and we truly appreciate your decision to shop with Nest. Thank you. The Nest Team

Posted 2 months ago

“Absolutely fantastic service - outstanding knowledge and understanding about furniture which ensured we selected items which would work well in our home, taking into account space, comfort, colours and design. It also meant we considered items which otherwise we wouldn’t have and which are perfect for our needs. Delivery and installation team were also great. We cannot recommend Nest highly enough, it took all the stress out of choosing and made sure we were confident in our selections. End result looks and feels fantastic, exceeding all expectations. Thank you thank you. 🤩”

Helpful Report

Posted 2 months ago

Hi Caroline, We’re absolutely delighted to hear that our team’s expertise helped you find the perfect pieces for your home. It’s wonderful to know that we were able to make the selection process both enjoyable and stress-free. We greatly appreciate your praise for our delivery and installation team and are thrilled that the final result exceeded your expectations. Thank you so much for your glowing review!

Posted 2 months ago

“They sell beautiful furniture and deliver it hassle free. What more can you ask?”

Helpful Report

Posted 3 months ago

We are really happy to hear that you love our beautiful furniture and found our delivery service hassle-free. Thank you for your positive feedback. Kind regards Nest.

Posted 3 months ago

Nest.co.uk Ltd is rated 4.6 based on 75 reviews