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Nest.co.uk Ltd Reviews

4.6 Rating 106 Reviews
90 %
of reviewers recommend Nest.co.uk Ltd
Read Nest.co.uk Ltd Reviews

About Nest.co.uk Ltd:

We sell expertly curated brands that have the same thing in common: they are passionate about producing high-quality, innovative and modern design. A small independent, we genuinely love what we sell, we listen and are proud to deliver a personal, friendly service with every purchase.

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Phone:

01142433000

Email:

info@nest.co.uk

Location:

Nest.co.uk Ltd,
4 Ripon Street,
Sheffield
Sheffield
S9 3LX

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Anonymous
Anonymous  // 01/01/2019
Absolutely love the new shelves which arrived within the advertised period. There was a slight fault with one of the panels, but Nest immediately ordered a new one free of charge and delivered it. A special mention to Tine who kept me informed at every stage and was incredibly helpful.
Helpful Report
Posted 17 hours ago
Hi Jude, Thank you so much for your fantastic review! We always strive to ensure our customers are satisfied, it's wonderful to hear that you love your new shelves and that Tine provided you with such helpful support throughout the process. Enjoy your new shelves :) Kind regards, Team Nest
Posted 11 hours ago
AMAZING CUSTOMER SERVICE AND DELIVERY
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Posted 1 day ago
Hi Maria, Thank you for your fantastic review. We’re thrilled to hear that you experienced exceptional customer service and delivery with us. We appreciate you taking the time to share your feedback and hope you will shop with us again soon :) Kind regards, Team Nest
Posted 1 day ago
Highly recommend this company, had a problem on a delivered item, and they dealt with it promptly and professionally. Will definitely use this company again.
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Posted 1 week ago
Hi David, Thank you for your fantastic review. We're delighted to hear that we resolved the problem you faced on delivery, promptly and professionally, to your satisfaction. We really appreciate your support and look forward to welcoming you back for your next purchase :) Kind regards, Team Nest
Posted 1 week ago
Simple but beautiful mobile. Waiting for my granddaughters arrival in her nursery. Denver Colorado. Thank you
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Posted 2 weeks ago
Hi Mandy, Thank you for your lovely review. It’s wonderful to know that your purchase will be a part of your Granddaughters beautiful nursery in Denver :) Wishing you and your family all the best during this special time. Kind regards, Team Nest
Posted 2 weeks ago
I love Nest. I am buying beautiful things constantly through Nest. They are always attentive and care about customers🥰
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Posted 3 weeks ago
Hi Khatuna, We’re so pleased to hear that you love shopping with us here at Nest. Thank you for your appreciation of our beautiful products and attentive service. We're very grateful for your kind words and we look forward to bringing you more beautiful things in the future :) Kind regards, Team Nest
Posted 3 weeks ago
Extremely helpful!
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Posted 3 weeks ago
Hi John, We’re thrilled to hear that you found our team extremely helpful. Providing superb support to our customers is always our goal. Thank you for your kind words :) Kind regards, Team Nest
Posted 3 weeks ago
I love my &tradition SK5 table - super well made, easy to set up and it feels like an investment piece. My lower rating relates to delivery to Jersey which I have picked up directly with the carrier as the main problem. I did email Nest re not having heard from them but no response, so sorted myself. On emailing them it turns out they’ve had it (taxes paid the week prior). The two boxes arrived soaking through and torn, covered only in bin bags which were ripping off, and the interior of the boxes only having a thin piece of foam and some cardboard sections to keep it all in place. Luckily, I suspect due to the quality of the table itself, the table is fine. But I’d of liked a little more care given by Nest to an expensive item travelling outside of the country (I certainly paid delivery fees to reflect proper delivery). Added to all that, the carrier left me with it on the street pavement and refused to bring it indoors, let alone to my flat door on the second floor. Very disappointing/stressful.
Helpful Report
Posted 3 weeks ago
Thank you for your thoughtful review. We’re delighted you love the quality and craftsmanship of your table, but we’re truly sorry for the delivery challenges you've experienced, especially the torn shrink wrap that exposed the boxes to the weather. We’ve confirmed the items were securely packaged on dispatch, boxed, wrapped, strapped and palletised for full protection during transport, we are relieved the table itself was unaffected. Please know that we’ve raised the issue with the carrier for further investigation. As noted on our site and in our terms, international deliveries are to curb-side only. For larger items, we recommend arranging assistance on delivery, as we unable to pre-book additional services with local carriers. We’ve thoroughly checked and have found no record of your emails, please be assured we have not ignored you. We’re sorry for the frustration this caused and appreciate you bringing it to our attention. Your feedback is invaluable and will help us improve, thank you for taking the time to share with us your experience. We hope you enjoy your new table. Kind regards, Team Nest
Posted 3 weeks ago
Great showroom, well worth a visit, and highly knowledgeable staff ready to advise and help. Seamless service from order to delivery. Highly recommend.
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Posted 4 weeks ago
Thank you for your fantastic review! It’s our priority to provide seamless service, and we’re really pleased to hear that we delivered. We’re overjoyed to know that you found our showroom impressive and our staff knowledgeable. We are grateful for your recommendation :) Thank you. Kind regards, Team Nest
Posted 4 weeks ago
Very good service, responded to email queries quickly and very helpful with an item I wanted to return
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Posted 1 month ago
Hi there, Thank you for your wonderful review! It's fantastic to hear that our team was able to assist you quickly and effectively with your return. We hope to be able to help you again in the future :) Thank you for choosing to shop with us. Kind regards, Team Nest
Posted 1 month ago
Great products and service as always.
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Posted 1 month ago
Hi Michelle, Thank you for your 5 star review. We're delighted to hear that you’re consistently pleased with our products and service :) We appreciate your support and look forward to working with you again soon. Kind regards, Team Nest
Posted 1 month ago
We have been doing business from Australia for a number of years. We receive excellent support from the sales team when considering new items for our home. The customer service team has always be prompt in resolving any issues and to our great satisfaction.
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Posted 1 month ago
It's fantastic to hear that you're enjoying our service all the way from Australia! We're delighted to learn that you're impressed by the support our Sales and Customer Care Teams provide, and the efficiency of our service. Thank you for your kind words and for continuing to shop with us here at Nest. Kind regards, Team Nest
Posted 1 month ago
Great company to order from, which I've done several times before. They have a good range of stylish and practical items for the home, from some well known design names.
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Posted 1 month ago
Hi Victoria, Thank you for your lovely review :) We're delighted to hear that you enjoy our stylish and practical range of items for the home. You're continued support means a lot to us. Thanks for choosing to return to Nest. Kind regards, Team Nest
Posted 1 month ago
I ordered, and it came in less than one week. Very satisfied 😊
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Posted 1 month ago
Hi Anne, We're delighted to know you’re happy with your experience. It's great to hear that your order arrived so quick too 😊 Thank you for your lovely review! Kind regards, Team Nest
Posted 1 month ago
Fantastic company to deal with and they perform a quality check before sending items out. Mine was not in perfect condition and this was brought to my attention immediately. I was offered either a discounted price or to wait for a replacement. I was more than happy to wait. Very impressed with how honest they were in dealing with this, rare to come across these days.
Helpful Report
Posted 1 month ago
Hi Kate, We're really pleased to hear you've had a positive experience with our honesty and communication. Your kind words truly mean a lot, it’s great to know our efforts to ensure quality have been recognised. Thank you for your patience as we prepare your replacement, we'll deliver it as soon as it's ready and will be sure to keep you updated in the meantime. Thank you for choosing to shop with Nest.co.uk. Kind regards, Team Nest
Posted 1 month ago
Sarah at Nest helped resolve an issue with a product that arrived damaged. She was very responsive and helped resolve the issue to my satisfaction:
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Posted 1 month ago
Hi Carrie, We're so glad to hear that Sarah was able to assist you in resolving the issue to your satisfaction. Thank you for your wonderful review and for taking the time to share your feedback with us. Kind regards, Team Nest
Posted 1 month ago
excellent on every part of your service i am just waiting free shiping to south korea regardless of weight of goods
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Posted 1 month ago
Hi Wansu, Thank you for taking the time to provide us with your feedback. We're so pleased to hear that you've enjoyed your shopping experience and have found our service to be excellent. Rest assured, we will deliver your order to you as soon as possible :) Thank you for your wonderful review; We hope to work with you again soon. Kind regards, Team Nest
Posted 1 month ago
This was my first purchase from Nest.co.uk and I am very happy and satisfied with the service and quality of the product. Yolanda from the Customer Services Team was very helpful and proactive, she even called me after the chair was delivered to check if everything was ok. Many thanks team.
Helpful Report
Posted 1 month ago
Hi Enmanuel, Thank you for choosing to shop with Nest.co.uk. We're delighted to hear that you're happy with both our service and the quality of your product. It's wonderful to know that Ulanda made such a positive impact with her proactive assistance. We hope to see you shopping with us again soon :) Kind regards, Team Nest
Posted 1 month ago
Outstanding customer service! Rare to find a company so willing to help out so readily and with such professionalism
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Posted 1 month ago
Hi Charlotte, We're thrilled to hear that you experienced our commitment to helping you with such professionalism. We're really pleased you're happy with the service you recieved. Thank you for your kind words and your wonderful review :) Kind regards, Team Nest
Posted 1 month ago
The service was prompt and straighforward. I deeply appreciated with clear communication about the processing of the order and shipment process. Thank you, Nest!
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Posted 2 months ago
Hi Yoona, You are most welcome :) It's great to hear that you found our service prompt and that you appreciate the clear communication regarding your order and shipment process. Thank you for your wonderful review. Kind regards, Team Nest
Posted 2 months ago
Very happy! Arrived earlier than expected too.
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Posted 2 months ago
Hi Shaun, We're so glad to hear that you’re very happy with your order and that it arrived earlier than expected. Thank you for taking the time to share your experience. Kind regards, Team Nest
Posted 2 months ago
Nest.co.uk Ltd is rated 4.6 based on 106 reviews