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Nest.co.uk Ltd Reviews

4.6 Rating 160 Reviews
89 %
of reviewers recommend Nest.co.uk Ltd
Read Nest.co.uk Ltd Reviews

About Nest.co.uk Ltd:

We sell expertly curated brands that have the same thing in common: they are passionate about producing high-quality, innovative and modern design. A small independent, we genuinely love what we sell, we listen and are proud to deliver a personal, friendly service with every purchase.

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Phone:

01142433000

Email:

info@nest.co.uk

Location:

Nest.co.uk Ltd,
4 Ripon Street,
Sheffield
Sheffield
S9 3LX

Recieved in a rusty condition. Emailed nest but not even a response. Totally disappointed.
Helpful Report
Posted 3 days ago
Hi there, We’re sincerely sorry to hear your item arrived in a rusty condition and that you have not received a response to your email. This certainly isn’t the experience we want for our customers. After checking with our Customer Care Team, it's believed your email has not arrived. The team are not aware of your message and would most certainly have responded within 24 hours upon the receipt of your email. We can only apologise for any inconvenience caused. If you kindly reach out one more time to our Customer Care Team with your details via our email, info@nest.co.uk or by phone on +44 (0) 114 243 3000 pressing option 2 for Customer Care, our Team will assist in resolving this at the earliest opportunity. In the meantime, we will send a direct response to this review where your contact information and any order details can safely be discussed in private. We look forward to speaking with you, Kind regards, Team Nest
Posted 2 days ago
I always love the selection Nest has and it’s a great website to look for gifts. Really quick delivery and beautiful packages.
Helpful Report
Posted 5 days ago
Hi Rose, We’re really pleased to hear you enjoy our wide selection of products and gift options, along with prompt delivery and beautiful packaging. Thank you for your 5 star review and your kind words. Kind regards, Team Nest
Posted 2 days ago
Happy to purchase a lamp from Nest. Out of the ordinary.
Helpful Report
Posted 1 week ago
Hi Denise, We’re really pleased to hear that you are happy with your purchase. We hope you enjoy your new lamp :) Thank you for your wonderful 5-star review. Kind regards, Team Nest
Posted 1 week ago
I had a great and smooth experience shopping with Nest. They offer an excellent selection of products from fantastic design brands, with many great sale items available. The shipping process was incredibly efficient, and all my items arrived very quickly and were perfectly packaged. After my first positive experience, I placed another order, and everything was just as perfect as before. I’m extremely satisfied with the quality of the products and the overall service. Highly recommended!
Helpful Report
Posted 2 weeks ago
Hi Jackson, Thank you for your fantastic 5-star review. We’re thrilled to hear you are impressed by the quality and service we provide. It's great to hear you had a such a positive and smooth shopping experience, that you love our selection of products and that both the quality of packaging and speed of delivery met your expectations. We are very grateful for your kind words and recommendation; Thank you for your ongoing support. Kind regards, Team Nest
Posted 2 weeks ago
Always good service and lovely products from Nest!
Helpful Report
Posted 2 weeks ago
Hi Michelle, Thank you for your wonderful 5-star review. We’re delighted to hear you're consistently pleased with both our service levels and range of products. We value your continued support and look forward to welcoming you back again soon. Kind regards, Team Nest
Posted 2 weeks ago
Very quick turnaround time. From order to delivery just a few days, even 2 days faster than communicated. However, only 3 stars because of the packaging. Parcel was 3x larger than product and stuffed with large amounts of Polystyrol. Completely old fashioned and not state of the art anymore. Not really environmental friendly. However, I am enjoying the new table a lot!
Helpful Report
Posted 2 weeks ago
Hi Johann, Thanks for sharing your feedback. It's wonderful to hear you are enjoying your new table, and we’re delighted to learn we've impressed you with how quick your order was fulfilled and the speed of your delivery. We are sorry to hear however that the packaging felt excessive. As this item is particularly delicate, additional protection is required to help ensure it arrives safely. Wherever possible, we reuse and recycle packaging materials, including the polystyrene used in this shipment, which was repurposed from a previous delivery rather than purchased specifically for packing. Both outer boxes can also be recycled. We are committed to reducing our environmental impact and continually review our packaging practices to balance sustainability with protecting items in transit. We appreciate your feedback which we have shared with the team for consideration. Kind regards, Team Nest
Posted 2 weeks ago
Delivery from order early March to delviery end of June - shocking.
Helpful Report
Posted 2 weeks ago
Hi Helen, We’re very sorry to hear your order was affected by a delay. This isn’t the experience we want for our customers. While we work hard to provide accurate lead times, these are estimates based on information supplied by the brand at the time of ordering and can occasionally change due to factors beyond our control, such as production schedules, stock availability, supply chain delays, delivery services, or seasonal demand. We apologise that your order took longer than expected on this occasion and appreciate your patience and understanding. Kind regards, Team Nest
Posted 2 weeks ago
The stools are amazing, very happy.
Helpful Report
Posted 4 weeks ago
Hi Andrea, Thank you for your brilliant 5-star review. We’re delighted to hear you’re very happy with your stools, we hope you enjoy them for many years to come. Kind regards, Team Nest
Posted 3 weeks ago
Impeccable customer service, they went above and beyond to keep me informed on my order, since it was delayed due to the manufacturer. Once the item arrived at their warehouse they immediately shipped it to me, extremely well packaged! I’m very happy with my purchase but even happier with Nest and recommend them without any hesitations.
Helpful Report
Posted 4 weeks ago
Hello Lais, Thank you for your fantastic 5-star review. We're delighted to hear that you're happy with both your purchase and our service. It's especially rewarding to know that our handling of the delay exceeded your expectations and that your order arrived promptly and well packaged. We look forward to welcoming you back soon. Kind regards, Team Nest
Posted 4 weeks ago
Great interior service from Ashlee, prompt communication and very knowledgeable about all the products and what which items would compliment each other in our space.
Helpful Report
Posted 1 month ago
Hello Vanessa, Thank you for your fantastic 5-star review. We’re delighted to hear that Ashlee’s interior design expertise, product knowledge, and responsive communication helped you find the perfect pieces to compliment your space. We’ll be sure to pass along your kind words to her. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Nest
Posted 1 month ago
The chair was very well packaged and delivered promptly. It was as described (very important as it was an ex-display piece). Great value and in excellent condition; I can't fault the service.
Helpful Report
Posted 1 month ago
Hello Carolyn, Thank you for your fantastic 5-star review and kind feedback. We're delighted to hear that you’re happy with both your purchase and our service and that the packaging, delivery speed, and condition of the item all met your expectations. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Nest
Posted 1 month ago
Great products, easy communication, fast delivery!
Helpful Report
Posted 1 month ago
Hello Elena, We’re delighted to hear that you’re pleased with your product and enjoyed our service and prompt delivery, Thank you for taking the time to leave us a wonderful 5-star review. Kind regards, Team Nest
Posted 1 month ago
I absolutely love my chair and in excellent condition
Helpful Report
Posted 1 month ago
Hello Zoe, We’re thrilled to hear you’re loving your chair :) Thank you for letting us know it's arrived with you in excellent condition and for your wonderful 5-star review. Kind regards, Team Nest
Posted 1 month ago
Excellent, efficient service. Highly recommended
Helpful Report
Posted 1 month ago
Hello Robert, We’re delighted you had such a positive experience with our service and truly appreciate your recommendation. Thank you for your fantastic 5-star review. Kind regards, Team Nest
Posted 1 month ago
Easy to order, very prompt delivery. Extremely well packed.
Helpful Report
Posted 1 month ago
Hello there, We’re delighted to hear that you found the ordering process easy, and that your delivery was prompt and well packed. We appreciate you taking the time to share your experience. Thank you for your wonderful 5-star review. Kind regards, Team Nest
Posted 1 month ago
Love our X-Line chair it’s stunning and comfy. However, when I had to ring up because I had a last minute colour change to make, the staff member was absolutely lovely, helpful and professional. Chair arrived within a week to the Republic of Ireland.
Helpful Report
Posted 1 month ago
Hello Daniel, Thank you for your wonderful 5-star review. We’re thrilled to learn you love your purchase, in particular it's design and the comfort it provides in addition to the speed of your delivery. We're delighted to hear you're pleased with the service provided by our team, we're glad we could help. Thank you for your kind words. We hope to see you shopping with us again soon. Kind regards, Team Nest
Posted 1 month ago
Wide choice at Nest with a good amount in stock, nice people and swift, careful delivery. I'll shop again.. and not just beacuse of the 10% off next discount (although that is welcome!). I bought the Hay Hee Lounge chair which is everything it looks like in the pics.
Helpful Report
Posted 1 month ago
Hello Benjamin, Thank you for your fantastic 5-star review. We’re thrilled to hear your happy with your purchase and are delighted to learn you enjoyed our wide selection of products, your prompt and careful delivery arrangements, and our friendly and efficient service. We're very greatful you chose to shop with us, we look forward to welcoming you back soon. Kind regards, Team Nest
Posted 1 month ago
Lovely company, great pricing point, quick postage as well.
Helpful Report
Posted 1 month ago
Hello Ola, We’re delighted to hear that you’re happy with our pricing and our prompt delivery service. We really appreciate you taking time to share your positive experience with us. Thank you for your kind words and your wonderful 5-star review. Kind regards, Team Nest
Posted 1 month ago
The 3 ( smallish) Hay plant pots arrived in huge boxes, with multiple layers of sticky tape, and FRAGILE tape, that was all very hard to remove ( in advance of recycling the packaging). Inside the box was another box that was clearly intended as an "outer carton" and all taped up aswell. There were metres and metres of brown paper; aswell as the inner cartons that the pots were sold in. It took a really long time to unpack and prepare the recycling. It was hugely excessive; wasteful; and not customer friendly. I wouldn't buy from Nest next time.
Helpful Report
Posted 1 month ago
Hello Catherine, Thank you for your feedback.  We’re very sorry to hear that you feel this way. The products you purchased are particularly delicate, and from experience we’ve found that a certain level of protection is necessary to ensure they reach you safely. During transit, parcels can be subject to movement, pressure, and handling through conveyor systems, so we package items securely to minimise any risk of damage. Wherever possible, we reuse and recycle packaging materials. For example, the internal boxes included in your order were repurposed to provide additional protection, and we use recyclable materials such as brown paper and shredded cardboard for cushioning. We understand the importance of reducing environmental impact, and our team continually reviews our packaging practices to balance sustainability with ensuring items arrive in perfect condition. Your feedback is valuable and will be taken into account as we look for ways to improve further. We’re very pleased your items arrived safely and we hope you enjoy them. Kind regards, Team Nest
Posted 1 month ago
Great price, love the set of coffee mugs.
Helpful Report
Posted 2 months ago
Hello there, We’re delighted to hear that you’re happy with your purchase and the price you secured. We hope you enjoy your coffee mug set. Thank you for your 5-star review and for choosing to shop with us. Kind regards, Team Nest
Posted 2 months ago
Nest.co.uk Ltd is rated 4.6 based on 160 reviews