Nest.co.uk Ltd Reviews

Name: Nest.co.uk Ltd
Address: Nest.co.uk Ltd, 4 Ripon Street, Sheffield, Sheffield
Rating: 4.55

4.6 Rating 64 Reviews

88 %

of reviewers recommend Nest.co.uk Ltd

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About Nest.co.uk Ltd:

We sell expertly curated brands that have the same thing in common: they are passionate about producing high-quality, innovative and modern design. A small independent, we genuinely love what we sell, we listen and are proud to deliver a personal, friendly service with every purchase.

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Phone:

01142433000

Email:

info@nest.co.uk

Location:

Nest.co.uk Ltd,
4 Ripon Street,
Sheffield
Sheffield
S9 3LX

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Nest.co.uk Ltd 5 star review on 11th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery and package undamaged.”

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Posted 7 months ago

Thank you for taking the time to leave us a positive review. It's great to hear that your order arrived so quickly and in perfect condition.

Posted 7 months ago

“Easy transaction, received quickly”

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Posted 7 months ago

Hi Michelle, thank you for your positive feedback, it's great to hear that your transaction was easy and your order was delivered quickly. We look forward to welcoming you back again soon.

Posted 7 months ago

“Very responsive and helpful customer service team”

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Posted 8 months ago

Thank you for your positive feedback, it's great to hear you found our customer service team so helpful.

Posted 7 months ago

“Love Nest. They are the best!”

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Posted 8 months ago

Hi Khatuna, thank you for your positive feedback, it's always great to hear.

Posted 7 months ago

“Excellent service and very helpful indeed.”

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Posted 8 months ago

Thank you so much for your positive review. We genuinely appreciate your kind words and the time you took to share your positive experience with us.

Posted 8 months ago

“Ashlee was and continues to be a great advisor. She has excellent understanding of what i am after and always offers a few options (not too many, prioritised). It has helped immensely. Nest in general have a great collection -and i have most of my furniture ordered through them. Ashlee always goes above and beyond and has creative solutions to deliver everything on time. Thank you Ashlee!”

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Posted 8 months ago

Hi Eriola, Thank you for taking the time to leave a review. We really appreciate your kind words and will pass this on to Ashlee for you. Please do let us know if there’s anything else we can help with. Team Nest

Posted 8 months ago

“Amazing customer service from start to finish! I ordered 2 chairs on a Bank Holiday weekend but made an error with the delivery address. As the delivery was time critical, I rang on the Tuesday to correct the error and to check whether the chairs could be delivered by the following weekend. The customer service team and warehouse team were amazing - the chairs arrived within 24 hours of my phonecall at the standard delivery charge. I'm way beyond impressed with the service - would definitely recommend and will use again. Thank you for your help!”

Helpful Report

Posted 8 months ago

Dear Rachel, Thank you so much for taking the time to leave such a fantastic review! It's great to hear that we were able to go the extra mile and ensure your chairs arrived promptly, despite the tight timeframe. We look forward to welcoming you back to Nest.co.uk again in the future!

Posted 8 months ago

“Great attentive service, helped me split my order to ensure products arrived in time for my bathroom fitting.”

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Posted 8 months ago

Hi Justin, Thank you for taking the time to leave us a positive review. If there is anything else we can help you with please let us know.

Posted 8 months ago

“Great service. Part of the order shipped was wrong but was resolved quickly and without issue. Very helpful, friendly and professional. 10 / 10”

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Posted 8 months ago

Hi Nicholas, we appreciate you taking the time to leave us a review - thank you! It's wonderful to hear your comments and we're pleased we could resolve the issue quickly and keep you happy. Please let us know if you require any assistance in the future, we're always happy to help.

Posted 8 months ago

“Timely service, delivered as promised.”

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Posted 8 months ago

Hi Jeffrey, thank you for your positive feedback, it's always great to hear.

Posted 8 months ago

“Great service and very responsive and helpful team arranging delivery”

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Posted 8 months ago

Hi Nicola, We're so happy to hear that you had a positive experience with our team and delivery service. If you have any further questions or need assistance with anything, please don't hesitate to reach out. We're always here to help.

Posted 8 months ago

“Easy to order and delivered very quickly and excellently packaged to boot!”

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Posted 8 months ago

Thank you so much for your review. We're delighted to hear that ordering from Nest was a smooth experience and that your delivery arrived quickly and securely packaged. Thanks again for shopping with us.

Posted 8 months ago

“Great service”

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Posted 8 months ago

Thank you for your positive feedback, it's great to hear.

Posted 8 months ago

“So happy with my order!”

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Posted 8 months ago

Hi Lorenzo, Thank you for taking the time to leave us a positive review. If there is anything else we can help you with please let us know.

Posted 8 months ago

“Super efficient, great customer service. Had a problem with an item, a replacement was arranged quickly, couldn't be more helpful, thank you Tine”

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Posted 8 months ago

Thank you for your positive review. We will be sure to pass your kind words on to Tine. Please do not hesitate to get in touch if you have any more queries.

Posted 8 months ago

“I had a great experience purchasing a bulk lot of furniture with Nest’s personal shopping team. I first met Ashlee who assisted us in the Sheffield showroom and discussed with her our house and what we were looking for. Once our renovation was nearly complete, she then visited our home in Leeds to help us plan the pieces, the right size dining table, bought sample fabrics along to look at for our sofa, and helped plan a USM modular unit for our living room. From start to finish it was a great experience. Would highly recommend using Nest’s personal shopping team if you’re looking for knowledgeable staff to help you plan those ‘forever’ pieces for your home.”

Helpful Report

Posted 8 months ago

Hi Robyn, Thank you for taking the time to leave a review. We really appreciate your kind words and will pass this on to Ashlee in the showroom. Please do let us know if there’s anything else we can help with. Team Nest

Posted 8 months ago

“Great service, both for a small online order and for a major purchase.”

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Posted 8 months ago

We really appreciate your positive feedback. If there is anything else we can help you with please get in touch. Team Nest

Posted 8 months ago

“Great company. Customer service dept were fantastic.”

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Posted 8 months ago

Hi Antony, Thank you for taking the time to leave us a positive review. If there is anything else we can help you with please let us know.

Posted 8 months ago

“I wont be using Nest again because of a lack of transparency on delivery times delays and withholding money for restocking charges as they put it”

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Posted 9 months ago

Hi there, Thank you for taking the time to provide us with your feedback. I’m sincerely sorry to learn that you won’t choose to shop with us again, this is a shame to hear. If your order was affected by a delay, we do apologise for any inconvenience this may cause. Delivery delays can sometimes occur despite ours and our brands best efforts, particularly at this time of year. We strive to keep you informed and updated of any changes. I can only apologise if you feel our communication could have been better. In your review, I’ve noted you mentioned re-stocking charges. Charges can sometimes be applied depending on the circumstances as outlined in our terms and conditions. I have forwarded your concerns to our Customer Care Team for a full investigation. A member of the team will contact you directly to discuss your concerns further. I am sorry you were unhappy with your Nest shopping experience. We do hope that you will try shopping again with us in the future, to allow us the chance to restore your faith in us. Your feedback is valuable, thank you for providing us with your thoughts. Wishing you all the best, Kind regards, Team Nest

Posted 9 months ago

“I recently purchased a Louis Poulsen PH5 from NEST, and I couldn’t be happier with the online shopping experience. Their website was user-friendly, making it easy to find the perfect item. I’m thrilled with the quality and will definitely shop at NEST again in the future. Highly recommended!”

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Posted 9 months ago

Hello Yung-lu, Thank you so much for taking the time to leave such a fantastic review! We're pleased to hear that you had an enjoyable experience shopping with us. We put a lot of time into making our website user-friendly, so it's wonderful to know it helped you find the perfect lamp. We'd love to welcome you back to Nest soon, in the meantime, please don't hesitate to reach out if you have any questions or need assistance. Team Nest

Posted 9 months ago

Nest.co.uk Ltd is rated 4.6 based on 64 reviews