Nest.co.uk Ltd Reviews

Name: Nest.co.uk Ltd
Address: Nest.co.uk Ltd, 4 Ripon Street, Sheffield, Sheffield
Rating: 4.55

4.6 Rating 64 Reviews

88 %

of reviewers recommend Nest.co.uk Ltd

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About Nest.co.uk Ltd:

We sell expertly curated brands that have the same thing in common: they are passionate about producing high-quality, innovative and modern design. A small independent, we genuinely love what we sell, we listen and are proud to deliver a personal, friendly service with every purchase.

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Phone:

01142433000

Email:

info@nest.co.uk

Location:

Nest.co.uk Ltd,
4 Ripon Street,
Sheffield
Sheffield
S9 3LX

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Nest.co.uk Ltd 5 star review on 11th October 2024

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m disappointed with the rice paper light product I received had obvious rips. The faulty process to get compensation has been the lengthiest I’ve ever come across. Lots of photos of the tears and even documenting that we had to throw the light away before we got compensated. At the end of the day it’s a fault product and I’ve been made to give forensic evidence it feels. Bit of an inconvenience considering the brand is at fault. Yet to received the refund but Tine from the nest has been great at corresponding with. Timely and very helpful. So some stars for her professionalism.”

Helpful Report

Posted 3 weeks ago

Hi Caileen, Thank you for taking the time to share your experience with us. We are very sorry to hear of your disappointment. We apologise for the issues you've encountered with your rice paper light and the lengthy process for compensation. We understand how frustrating this must be, especially when dealing with a faulty product. Your feedback about the documentation process is valued and has been shared with the wider team. We are currently working to make this smoother for our customers in the future. We're really pleased to hear that Tine provided you with great support throughout this situation. Please know that we’re committed to resolving any problems as quickly as possible. Our Customer Care Team will contact you shortly regarding your refund. Thank you for your patience and understanding. Kind regards, The Nest Team

Posted 3 weeks ago

Nest.co.uk Ltd is rated 4.6 based on 64 reviews