“Fantastic experience, no quibble returns over sizes, great communication over both delivery's and returns an all round excellent shopping experience.”
“Had to return the previous order as it was too small. Replacement arrived quickly and the refund was sorted out very quickly with no fuss.
First class service.”
“This is a brilliant company for outdoor and country clothing. Orders always arrive in good time, quality is unsurpassed and any returns are promptly dealt with.”
“Very efficient Company. Very good range of clothes and accessories. Excellent prices, cheap postage and very quick delivery. I will definitely shop with you again.Thank you.”
“Great selection of products, competitively priced. Excellent reward program, next day delivery really is next day! Returns/exchanges are very smooth. Overall NFC is on the money for on line shopping.”
“Easy but I was ‘punished’ for ordering similar items to permit an informed choice …….. it would be good to get a full refund if you pay the refund postage if one ordered two similar items to get size/colour/material right for you :-)”
“My original Ridgeline smock purchased in September 2024 unfortunately suffered a broken zip I contacted New forest and in less than a day had a replacement on its way and postage pre paid for my faulty one to be returned so I was not without my smock at all which I wear every day on the farm . I Have purchased from New Forest many times the service they give is brilliant and Ibwiuld refined them to anyone .Thank you .”
“Everything on NFC site is nice and easy. One thing I like the most is the reviews by customers, they help a lot. One thing I'm still not sure how to understand is the sizing, there could be an improvement there, especially for an average customer who doesn't understand fit and sizing. I measured myself by the instructions on site, but still I missed with your sizing. Everything else is amazing - the quality of your garments, the nice and smooth web shop, the very fast delivery. The mere thing that you deliver to my country, Croatia, and your webshop calculates my VAT and taxes and delivery cost at the checkout, is awesome, just what I need. What I would like to see more, is some more engagement from you with your customers on social media, there's a suggestion for you. Everything else is just perfect, I love it and we are ordering some more!”
