“Easy but I was ‘punished’ for ordering similar items to permit an informed choice …….. it would be good to get a full refund if you pay the refund postage if one ordered two similar items to get size/colour/material right for you :-)”
“My original Ridgeline smock purchased in September 2024 unfortunately suffered a broken zip I contacted New forest and in less than a day had a replacement on its way and postage pre paid for my faulty one to be returned so I was not without my smock at all which I wear every day on the farm . I Have purchased from New Forest many times the service they give is brilliant and Ibwiuld refined them to anyone .Thank you .”
“Everything on NFC site is nice and easy. One thing I like the most is the reviews by customers, they help a lot. One thing I'm still not sure how to understand is the sizing, there could be an improvement there, especially for an average customer who doesn't understand fit and sizing. I measured myself by the instructions on site, but still I missed with your sizing. Everything else is amazing - the quality of your garments, the nice and smooth web shop, the very fast delivery. The mere thing that you deliver to my country, Croatia, and your webshop calculates my VAT and taxes and delivery cost at the checkout, is awesome, just what I need. What I would like to see more, is some more engagement from you with your customers on social media, there's a suggestion for you. Everything else is just perfect, I love it and we are ordering some more!”
“I cannot recommend these guy's highly enough they are so on the ball with a huge range of which I have quite a few quality items at excellent prices & their sizes are always spot on with a quick call to confirm if I need a size up or the normal size, as the different manufacturers sizes can vary but a quick call to James puts you at ease.”
