Name: Nhala Home
Rating: 3.18

“I ordered a door mat. It took forever to ship. It said it was shipping from overseas when i received the shipping notification. And when it arrived it was not the material I expected for a door mat. It was thin, soft and flimsy. Very cheaply made. The print and wording looked smeared like the ink had run. There are pink shadows running from the black lettering. It arrived after the occasion i needed it for and Unfortunately, I pushed it aside and forgot about it so didn’t contact the company for a return within the return time frame. Won’t order from here again.”

Helpful Report

Posted 2 years ago

“I ordered four curtain panels but didn't open them right away as we were in the midst of redecorating our home and the curtains were last. When I opened the packages last week, they were quite different from the description given, and the picture. They were the Native American Pattern Red Background Printed Window Curtain, $119 for two panels. The description states the color may "slightly" vary...NO, it varies EXTREMELY! The Brick Red was actually a faded eggplant purple, not even close to being considered slightly varied, it's just way off! They also mentioned that due to high demands, they had to outsource their manufacturing to other countries. Whoever they sourced them to must have had oily, dirty hands because when the light hits them, you can visibly see what appears to be oil stains or spots where the dye took differently. There also appears to be finger length prints on the edge of one panel where they were holding them as the dye is darker there too, in the shape of fingers. The color is uneven ALL OVER the panels. They remained in the plastic bags they arrived in so I know for a fact the discoloration was not caused after they arrived. The only reason I even gave themtwo stars is the fabric was nice and they appeared to hang equal. I strongly suggest you shop elsewhere, or at least wait until they bring the manufacturing back to the USA. Our country prides itself on quality, as a rule. I am extremely disappointed to say the least! I would not buy from this company ever again. I really wanted the red color in the photo, or something at least close to that color. My rugs, throw pillows & other decor do not match the drapes!”

Helpful Report

Posted 2 years ago

“I ordered a sofa cover, and a recliner cover with the same musical pattern, but they look nothing alike. Recliner looks like it has black notes with gold background and the sofa cover has brown notes with dark khaki? background. Recliner cover is quilted and has a strap that is totally worthless. Does not fit recliner properly. Sofa cover is very flimsy material. Totally dissatisfied with both.”

Helpful Report

Posted 3 years ago

“Sizes of men's shirts were not true, running small. Returns are a nightmare. You don't get back full price, have to pay shipping to return and receive items. No mailing labels to make it easy. You can't just send items back without being authorized, and the address where to ship is in China. With a mailing address so long I could write a book faster. The email I received said they had to close their Asian warehouse, but I was supposed to send items there. I do love the prices, and customer service was very prompt and friendly.”

Helpful Report

Posted 3 years ago

“I ordered the sofa and chair covers. The material and design are wonderful! But, the strap to hold the cover in place is completely inadequate. It is stitched into the side of the cover and not reinforced at all. Within the first week, the recliner cover strap came loose from the cover and needed repair. It does not stay in place at all; continually have to pull the cover up over the back of the chair. The same for the sofa cover; strap broke within the first couple of hours of visitors sitting on it. Very disappointed as the main reason I bought these furniture covers was to have them stay in place. Would not purchase again unless the design of the strap vastly improves!”

Helpful Report

Posted 3 years ago

“Shipping was long however I could understand that because of the pandemic, however your customer service team was rude an unhelpful I will not order from your company ever again because of her smart remarks Thanks Again Mrs Washington of Maryland”

Helpful Report

Posted 3 years ago

We feel so sorry for our shipping service. When you have any Concern, please contact our support team via email support@nhalahome.com. We'll examine the problem and try our best to support you in the soonest time.

Posted 3 years ago

“Not great with the exchange policy. We are humans not robot”

Helpful Report

Posted 3 years ago

We feel so sorry for your bad experience with our product. We hope you'll love the item you purchased, however, if there's any concerns or any problems with the items, please contact our support team via email support@nhalahome.com. We'll examine the problem and try our best to support you in the soonest time.

Posted 3 years ago

“The rugs I order look 1000 times better in the pictures then in reality. Shipping took a long time and when the items arrived I was so disappointed! I had intended on using these as gifts but I am not giving them since they are so pitiful.”

Helpful Report

Posted 3 years ago

We feel so sorry for your bad experience with our product and Shipping. We hope you'll love the item you purchased, however, if there are any concerns or any problems with the items, please contact our support team via email at support@nhalahome.com. We'll examine the problem and try our best to support you at the soonest time.

Posted 3 years ago

“I did not receive my matching bath rug with the shower curtain”

Helpful Report

Posted 3 years ago

We feel so sorry for your bad experience with our product. We hope you'll love the item you purchased, however, if there are any concerns or any problems with the items, please contact our support team via email at support@nhalahome.com. We'll examine the problem and try our best to support you at the soonest time.

Posted 3 years ago

“Received 3/4 items after a month. Turnaround time is poor as the missing item will approximately take another 3 weeks. In total it has taken 2 months to receive 2 curtain panels and 2 pillow covers. Will never order from vendor again.”

Helpful Report

Posted 3 years ago

We feel so sorry for our shipping service. When you have any concerns, please contact our support team via email at support@nhalahome.com. We'll examine the problem and try our best to support you at the soonest time.

Posted 3 years ago

“Its like a big fitted sheet. I psid allot of money and the one couch it hardly fits”

Helpful Report

Posted 3 years ago

We feel so sorry for your bad experience with our product. We hope you'll love the item you purchased, however, if there are any concerns or any problems with the items, please contact our support team via email at support@nhalahome.com. We'll examine the problem and try our best to support you at the soonest time.

Posted 3 years ago

“plaid sofa cover red and black and unfortunately has pink in it.”

Helpful Report

Posted 3 years ago

We feel so sorry for your bad experience with our product. We hope you'll love the item you purchased, however, if there are any concerns or any problems with the items, please contact our support team via email at support@nhalahome.com. We'll examine the problem and try our best to support you at the soonest time.

Posted 3 years ago

“I didn’t like the material or colors”

Helpful Report

Posted 3 years ago

We feel so sorry for your bad experience with our product. We hope you'll love the item you purchased, however, if there are any concerns or any problems with the items, please contact our support team via email at support@nhalahome.com. We'll examine the problem and try our best to support you at the soonest time.

Posted 3 years ago

“Don’t like the black trim around edge ! Should’ve been white to match the back and pillow backs? Also took longer than expected! Way to expensive for such a light weight blanket, and did notice 2 places the stitching was messed up! Didn’t over look all of it because to upset when notice those two !!! Won’t order, or recommend Nhala ever!!!!”

Helpful Report

Posted 3 years ago

We feel so sorry for your bad experience with our product. We hope you'll love the item you purchased, however, if there are any concerns or any problems with the items, please contact our support team via email at support@nhalahome.com. We'll examine the problem and try our best to support you at the soonest time.

Posted 3 years ago

“I ordered a TWENTY ONE PILOTS shower curtain for my son, when it came it had splotches and misprints, in spots. But it was my sons birthday gift and I had to give him something.”

Helpful Report

Posted 3 years ago

We feel so sorry for your bad experience with our product. We hope you'll love the item you purchased, however, if there are any concerns or any problems with the items, please contact our support team via email at support@nhalahome.com. We'll examine the problem and try our best to support you at the soonest time.

Posted 3 years ago

“The door mat was very cheap and flimsy. The one in photo looked totally different.”

Helpful Report

Posted 3 years ago

We feel so sorry for your bad experience with our product. We hope you'll love the item you purchased, however, if there are any concerns or any problems with the items, please contact our support team via email at support@nhalahome.com. We'll examine the problem and try our best to support you at the soonest time.

Posted 3 years ago

“I received my order really late. I put my order 1/4/22 and just now received it. It’s an ok Native American fleece blanket. I wish I would have known that it was coming from China. I will be honest I probably would have never ordered it. Things are made so cheaply there. Buy USA only!! I will not be ordering again!”

Helpful Report

Posted 3 years ago

We feel so sorry for our shipping service. When you have any concerns, please contact our support team via email at support@nhalahome.com. We'll examine the problem and try our best to support you at the soonest time.

Posted 3 years ago

“I thought it looked cheap”

Helpful Report

Posted 3 years ago

We feel so sorry for your bad experience with our product. We hope you'll love the item you purchased, however, if there are any concerns or any problems with the items, please contact our support team via email at support@nhalahome.com. We'll examine the problem and try our best to support you at the soonest time.

Posted 3 years ago

“First product arrived almost two weeks late, missed thanksgiving day dinner, and there were no instructions for putting these on. Didn't state which piece of furniture they went on.”

Helpful Report

Posted 3 years ago

“Very cute picture on the laundry basket but the material is very cheap and thin. Only stands if it is full. Cute but not worth the price tag or the long delivery wait.”

Helpful Report

Posted 3 years ago

Nhala Home Reviews