One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.89

4.9 Rating 15,334 Reviews

98 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 15,334 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lee hi i had a chat today with LG3 was very helpful with my request, i tried to cancel my auto renewal on my customer portal but could not find or get on it .it has now been changed. thank you LG3”

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Posted 2 months ago

“BC5 was really helpful in sorting out my problem”

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Posted 2 months ago

“I have been with Oneclick for the last year.I had had some quotes this year which were cheaper than my renewal price I spoke with MB1 about cancellation of my renewal.After MB1 had explained the benefits of Oneclicks insurance Could see that I was getting a lot more coverage from Oneclick for not much more money.MB1 was absolutely fantastic in the way that she explained everything to me that she has really saved me money and time.A pleasure to have spoken with MB1.Thanks”

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Posted 2 months ago

“LD7 Lauren was very helpful she managed to resolve my mistake straight away. Thanks for your help!”

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Posted 2 months ago

“Used One Click chat service today. The agent on the online chat, ML2, was very helpful as I had to both cancel insurance as I'm moving and get a new quote. The questions were broken down into manageable chunks and easily understood. I found the process very easy. The price quoted for my new content insurance was very competitive and explained clearly. Happy to proceed and pleased all the insurance details were on the One Click portal for easy access. Thank you ML2”

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Posted 2 months ago

“Great live chat experience with Marcela G MG9 today. Done a fantastic job handling my query for my car insurance.”

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Posted 2 months ago

“Agent AW1 dealt with my enquiry efficiently without any hassle.I was changing my policy to a new vehicle which, iwas dreading (anticipating problems) but everything went without a hitch.”

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Posted 2 months ago

“Very good customer service but AR6”

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Posted 2 months ago

“Had a chat with Jessica I’d JD9 to renew my car insurance. She was very helpful so much so that I’m going to get a quote for a second car soon. Very satisfied. Thank you”

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Posted 2 months ago

“Josh H was very helpful. JH1”

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Posted 2 months ago

“It was simple to renew CH5 was helpful though a telephone conversation would be much better.”

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Posted 2 months ago

“Solomon was very helpful and quick with his responses. He quoted an amazing price so I renewed for another year.”

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Posted 2 months ago

“CH5 was efficient, friendly and professional. I was able to quickly switch my insurance from annual to monthly and I was offered an additional deal at a lower cost. Thanks for all your help.”

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Posted 2 months ago

“I spoke to LD7 today and she helped me quickly and swiftly with my request. Thank you so much Lauren, so appreciate it!”

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Posted 2 months ago

“Thank you very nice person I chatted with and very helpful it was KT7 thank you”

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Posted 2 months ago

“jf2 was very helpful thanks”

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Posted 2 months ago

“I was dealt today by Alyssa AM2 and she was quick and efficient.”

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Posted 2 months ago

“TJ1 was the agent who helped me. She was knowledgeable and courteous. I was very pleased with her assistance. I was not so pleased withy the lack of flexibility of my insurance product, which is why I cancelled.”

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Posted 2 months ago

“EB7 very helpful and easy to communicate”

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Posted 2 months ago

“SF3 was a good and responsive agent. However, it still intensely irritates me that my renewal, which was 37% more expensive than last year, was able to be reduced by one question on live chat to a level below last year's premium (to beat alternative quotes I got). If you can do this so easily, why not offer the right premium in the first place? This is a reflection on the company renewal process and not SF3”

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Posted 2 months ago

One Click Insurance is rated 4.9 based on 15,334 reviews