One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.89

4.9 Rating 10,600 Reviews

98 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 10,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CH5 very helpful on live chat today. Thanks you”

Helpful Report

Posted 3 weeks ago

“MB1; Mia was the perfect agent today, she helped me immensely to get my home insurance down to a more affordable price. Being 68 years young, I’m not really good with these things online via web chat, but she made my experience feel very easy, I can’t thank her enough.”

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Posted 3 weeks ago

“LC6 was brilliant after being 10th in queue and had to wait nearly an hour before chatting when a phone call would have been much more acceptable”

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Posted 1 month ago

“Service very good from HE4. Online chat available without a long wait, assistant very helpful and able to reduce my price below alternative quotes”

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Posted 1 month ago

“HW3 was very patient with me and gave great service.”

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Posted 1 month ago

“I sent an enquiry to Emily (EE3) regarding a Direct Dbit error and it was remedied very quickly making sure my policiy was not cancelled”

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Posted 1 month ago

“Jh7 was great. However the contact system is awful. It's not very inclusive. I have adhd and struggle with this method of communication. A telephone line would be much easier for neuro spicy people”

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Posted 1 month ago

“Agent was excellent - it was the time it took to get through which was beyond horrendous Shame as many would be upset already but the time you speak with the team which certainly puts them at a disadvantage”

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Posted 2 months ago

“I got scamed by illegal online investment. I got my money back via Paybackintld whatsapp +44-7 9085 45298”

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Posted 3 months ago

“AE1 Was very prompt and efficient in dealing with my house insurance renewal. After discussing etc a very cost effective re quote was received. Many thanks for this and service provided by AE1”

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Posted 4 months ago

“Bc1 was very helpful”

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Posted 4 months ago

“Ps1,paige was very helpfull today to renew my contents insurance,very satisfied”

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Posted 4 months ago

“Sp6 really helped us out 5 star service”

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Posted 4 months ago

“HE4 delt with my query quickly”

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Posted 5 months ago

“CS1 was very helpful and made the whole process easier Thankyou”

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Posted 5 months ago

“PS1 was helpful although I was transferred and spoke to different people while I was trying to cancel my policy.”

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Posted 5 months ago

“Eil was good.”

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Posted 5 months ago

“Agent ps1 very helpful, but presumably working within the constraints of how the live chat agents are required to operate. Long winded process for challenging or cancelling the policy but got the matched price I was seeking.”

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Posted 5 months ago

“Difficult to cancel”

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Posted 5 months ago

“SP6 was very helpful and sorted my car insurance out , after been on the portal before for 15 mins and chat just ended. SP6 was polite and went through everything.”

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Posted 5 months ago

One Click Insurance is rated 4.9 based on 10,600 reviews