One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.89

4.9 Rating 10,603 Reviews

98 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 10,603 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nicole NO2 very helpful sorting out the change to my policy as portal said it wasn’t possible to do this online. Quick solution, thank you”

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Posted 6 months ago

“Price helped”

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Posted 6 months ago

“have a number so people can get in touch easier and am still having trouble with proving no claim bounce”

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Posted 6 months ago

“Click insurance is very hard to speak to a human being unless you have a claim. Personally, for myself I have needed to discuss my policy for another reason and the live chat was difficult for me to actually do as my D.O.B took forever to put in, but today Paige was very helpful.”

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Posted 6 months ago

“Quick and easy to obtain the motor insurance cover I wanted , on line , at a competitive price . I hope that the renewal figure in 2025 will just as attractive .”

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Posted 6 months ago

“Chat service wasn’t available at all times. However I received attentive advice when I recontacted the co during it’s available hours.”

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Posted 6 months ago

“Average customer service Premium is expensive even after 12 years NCB”

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Posted 6 months ago

“Good price.”

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Posted 6 months ago

“Received an excellent quote, half the price I was paying. Delighted”

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Posted 6 months ago

“Good value and very easy to buy a policy but when my last broker offered me a better deal although an easy refund policy was offered from one click before the start date , the reality was it was impossible to do once I’d clicked passed the initial pages and I could not talk to a human …. Very frustrating!!”

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Posted 6 months ago

“Always easy to renew . Hassle free experience”

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Posted 6 months ago

“Chat reply did not answer my questions Not possible to enter password Rest OK ...... I hope”

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Posted 6 months ago

“Tbh I don’t like the customer service experience at all. It is designed to be online/chat bot only and very difficult to to get to a human agent if your query is anything other than the primitive range of drop down options. And it costs a fortune to make a change should you need to via a human. I’ll not be renewing.”

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Posted 6 months ago

“The premium was acceptable, I have not made a claim so I can`t comment on that, and I don`t know what renewal may cost ,I could leave as quickly as I joined.”

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Posted 6 months ago

“Firstly I don't like auto renew but I let it go this year , it's seamless. I could have saved £20 with another company but couldn't be arsed . All in all no problems”

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Posted 6 months ago

“Really helpfull on line chat not really a fan of on chats but this made my change of insurance so easy so really happy with service.Good prices seems a good company.Andy Randall.”

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Posted 6 months ago

“I have only just started using them but it was easy to set ip”

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Posted 6 months ago

“All Good and sound”

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Posted 6 months ago

“Hope I never have to use them. Insurance companies are all sketchy.”

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Posted 6 months ago

“Been ok but prefer to actually speak to someone”

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Posted 6 months ago

One Click Insurance is rated 4.9 based on 10,603 reviews