One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.89

4.9 Rating 15,486 Reviews

98 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 15,486 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ML2 was great, very helpful”

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Posted 6 months ago

“Jack was very helpful and professional, took time to answer my queries. I would add some may find it a little difficult to talk or answer on a chat. Jack was ACE. He has helped me choose the right policy.”

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Posted 6 months ago

“Very happy with Charlie who helped me cancel my policy due to my vehicle being sold”

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Posted 6 months ago

“OH3 was quick and really helpful”

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Posted 6 months ago

“Great customer service from OH3”

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Posted 6 months ago

“Was served by EW2 and she was very efficient”

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Posted 6 months ago

“Excellent communication skills and very polite and accommodating. Thank you, Josh”

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Posted 6 months ago

“I recently spoke to JA1 regarding an issue, his replies were very prompt and polite and he helped me resolve this issue very quickly. Very happy either way the handling by JA1.”

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Posted 6 months ago

“Had an Online Chat with LC6 and i must say he was very quick in his responses and offered me a far better deal with the company. One satisfied customer. Thank you Leon”

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Posted 6 months ago

“JA1 > Great help very efficient”

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Posted 6 months ago

“Quick, simple and helpful”

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Posted 6 months ago

“Good customer service”

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Posted 6 months ago

“User name Ai2 help me a lot to activate my policy, she's the best”

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Posted 6 months ago

“Seemed very efficient”

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Posted 6 months ago

“Chat service quick and easy. Happy with the outcome.”

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Posted 6 months ago

“Don't use this company, I have been trying to cancel my policy as I have scrapped my vehicle. You are unable to speak to anyone in person. They just keep you in the queue and then cut you off. Trying to do it through the portal is impossible as you must chat to someone who will not respond. I have no option but to keep paying my debit payments otherwise there are threats of extra charges. I have had to take a new policy out with another company as I was not allowed to cancel or transfer my cover to my new car, via the portal, losing my no claims bonus.”

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Posted 6 months ago

“CH5 was very helpful.”

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Posted 6 months ago

“NK3 was very helpful, she ensured that i understood all the implications of the changes i was making, ie how much more it was going to cost! very patient and good responses.”

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Posted 6 months ago

“Review of LE6 Information was clear and concise. Very patient to explain everything I needed”

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Posted 6 months ago

“AR5 was very helpful today and solved my query great customer service from Adam”

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Posted 6 months ago

One Click Insurance is rated 4.9 based on 15,486 reviews