One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.89

4.9 Rating 15,427 Reviews

98 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 15,427 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn’t fault Emily at all for her customer service today she was very good at the service I received thankyou very much.”

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Posted 5 months ago

“JM3 Very helpful and managed to sort out the issues Many thanks”

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Posted 5 months ago

“Just delt with Shanice SP6 very helpful. Answered all my queries and reassured me. Overall a very pleasant experience.”

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Posted 5 months ago

“Live chat with KT7 - contacted as my renewal price was very high - very helpful, prompt and clear response - unfortunately I decided to go elsewhere. I would have preferred to speak to someone, but that is not detrimental to the professional response I got”

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Posted 5 months ago

“Quick service, very knowledgeable Gave me different options to choose from friendly service”

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Posted 5 months ago

“KP2 was helpful and polite”

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Posted 5 months ago

“OC3 was incredibly helpful and understanding while dealing with a payment issue. He was efficient, attentive and most importantly willing to listen to my explanation. Great service. Thanks”

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Posted 5 months ago

“OH3 was very helpful and issue was sorted within minutes.”

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Posted 5 months ago

“Had problems regarding my motor insurance payment Oliver was very helpful. Many thanks”

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Posted 5 months ago

“KT7 was amazing and provided a hassle-free service in stopping the automatic renewal. The agent made the process simple and efficient. One point of improvement: before reaching the agent, the live chat system required me to answer questions that didn’t apply to my situation, such as ‘What is the total amount of contents cover you need?’ and ‘What is the maximum number of consecutive days your property would be empty?’. The system wouldn’t accept 0 or N/A, which made progressing unnecessarily difficult. It would be helpful if the chat allowed non-applicable answers so customers can reach support more smoothly.”

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Posted 5 months ago

“Knowledge and efficient, brilliant service.”

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Posted 5 months ago

“The operative JA1was extremely helpful in sorting out my problem, he explained everything and was very thorough, helping me throughout.”

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Posted 5 months ago

“I had a great experience dealing with TI2 this evening, resolved my matter very quickly and hassle free. The kind of service we ask for, thanks again for your help.”

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Posted 5 months ago

“OH3 very fast and helpful”

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Posted 5 months ago

“Helpful and quick”

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Posted 5 months ago

“The operator successfully resolved my issue. He was patient, polite, quick and efficient. Big thanks!”

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Posted 5 months ago

“BC5 handled my query efficiently and resolved my issue.”

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Posted 5 months ago

“Very helpful amd patient answered all questions professionally and fully”

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Posted 5 months ago

“TS4 sorted my problem out today after it wasn't sorted on my last phone call ,very helpful to be helped her today”

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Posted 5 months ago

“Ti2 was a great help with helping me to cancel my policy”

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Posted 5 months ago

One Click Insurance is rated 4.9 based on 15,427 reviews