“HW3 Noticed a mistake with my insurance documents (although I had the correct registration number, it was my previous car that was insured on a private plate). Tried to make the changes myself however I ended up chatting with Hollie, who effectively chatted me through it and made the necessary changes to the policy. Thanks Hollie!”
“JH7 Joshua was a pleasure to deal with. He knew exactly what I was asking and resolved it immediately. It's so usual to have one's message read and understood without being asking repeat questions or being given the answer to questions I didn't ask. He's brilliant”
