“Needed to change details on a car policy with One Protect on live chat . Spoke with Elizabeth who was very helpful throughout the process, and couldn't do enough to help rectify the matter. Very satisfied and happy with the outcome.”
“I have just taken out a new policy with One Protect and needed to discuss some detail about a section of my policy. AR3 was very helpful in answering my questions and providing the information required. Thank you very much AR3, really appreciated.”
“Just had a lengthy communication with JA1. Very patient and extremely helpful with amending my new policy and answering some questions that we bothering me. Thanks for your assistance JA1”
“EB3 responded quickly and was able to answer my question showing that they were knowledgeable within their field. It was nice not to have wait for ages before i had a response. Thank you EB3 for your assistance it was much appreciated”
“Dealt with agent AT3 , had a query about wrong name being used, and was sorted out very promptly without fuss , would recommend using online chat to deal with query’s, better than hanging on a telephone.”
“I have just taken out an insurance policy with One protect and was having trouble completing the portal registration.I was dreading dealing with the customer service but within a few minutes I was up and running as a result of the skill of the staff,Especially EW2”
