“Asked gor further advice etc today. I am not technical and find taking ingo in quite hard thesedays but again was answered online within 1 minute and excellent customer advice clearly given. Having read negstive reviews I must say so far really good. Initial sale stayed on line 45 minutes to help with prod and cons plus got reduction plus free installation plus hi dpeed super router came exactly as promised well within live date. So hoping 100 p cent for signal etc and after 19 months of struggle with a data contract to now get a great signal as promised. Well done Onestream for going extra mile.”
“Anab was efficient and helpful. I requested information on when my line would be set up and how to apply additional discount offered and it was all done very sharply, I was impressed.”
“The online chat with Shishir was very easy and nothing was to much trouble to resolve my issues, it’s not always easy to get a resolution with online chat, but in the case I found it a very easy going process, mainly due I think to Shishir.”
“The agent I spoke to was friendly and efficient and fixed my issue quickly. Onestream as a company however has been disappointing - I had to chase to receive my rebate at the end of my broadband contract rather than receiving it automatically.”
“Always have been a great customer service and a good broadband, but unfortunately I am leaving due to price increase, and faster broadband elsewhere. I might be come back, if this doesn't workout.
Thankyou for your service guys.”