Panache Lingerie Reviews

Name: Panache Lingerie
Address: 7 DRAKE HOUSE CRESCENT, WATERTHORPE, SHEFFIELD, Sheffield
Rating: 4.30

4.3 Rating 907 Reviews

81 %

of reviewers recommend Panache Lingerie

4.3

Based on 907 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Easy

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Panache Lingerie 5 star review on 25th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer service were so helpful when I needed to return”

Helpful Report

Posted 6 months ago

Thank you so much for taking the time to leave us a 5-star review—we truly appreciate it! Your support means the world to us as we continue creating body-loving lingerie that makes you feel confident, comfortable, and supported.

Posted 6 months ago

“Quick delivery and great offer price!”

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Posted 6 months ago

We’re so grateful for your 5-star review! Thanks for sharing your rating with us and our community. Our lingerie is engineered with passion and designed with heart to help you love your body every day!

Posted 6 months ago

“i placed my order paying express delivery and was sent out the wrong sizes of bikini top & bottoms. Returned order over 10 days ago and still waiting on refund. I had ordered through express payment as was going on holiday that week. Bikini looked lovely and I was very disappointed panache would not send out correct size. I had to return original one before I could get my correct size. Which was too late for my holiday.”

Helpful Report

Posted 6 months ago

Thank you for your feedback! Your experience is important to us, and we appreciate you letting us know. If there's anything else we can assist you with, please don't hesitate to reach out, our lovely team will get back to you as soon as they can info@panache-lingerie.com.

Posted 6 months ago

“I'm really a 6 so.not surprised it was too big”

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Posted 6 months ago

Thank you for your review, Carole! If you have any questions or need assistance, we're here to help!

Posted 6 months ago

“Good choice for bigger busts.”

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Posted 6 months ago

Feyza, thank you for taking the time to leave us a five-star rating! We’re delighted that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out.

Posted 6 months ago

“excellent support”

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Posted 6 months ago

Thank you for your fantastic review, Nayeon! We’re so pleased to hear that you found our support to be excellent. Your satisfaction is our top priority, and we truly appreciate your feedback. We look forward to having you with us again!

Posted 6 months ago

“Great service and fast delivery.”

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Posted 6 months ago

Thank you for your wonderful review Kerry! We're thrilled you love the fit, quality, and style of our lingerie. It's great to hear you had a smooth shopping experience and received excellent customer service. We appreciate your support and look forward to serving you again!

Posted 6 months ago

“I loved the Jasmine bra, bought many over the years so please bring it back”

Helpful Report

Posted 6 months ago

Thank you so much for your lovely feedback! We're thrilled to hear how much you loved the Jasmine bra over the years. Your support means the world to us, unfortunatley the Jasmine bra is discontinued - if you have any queries please email our lovely team and they will get back to you as soon as they can info@panache-lingerie.com

Posted 6 months ago

“Normally their bras are really comfortable, but this one is awful and not really sure why.”

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Posted 6 months ago

Thank you for sharing your thoughts, Vicki! Your feedback is invaluable as we strive to improve our products. If you have any further concerns or need assistance, please feel free to reach out, our team will get back to you as soon as they can info@panache-lingerie.com

Posted 6 months ago

“This bra only has three hook fastenings does not allow for large cups weight .sent it back sadly .I find the tango quite good though .”

Helpful Report

Posted 6 months ago

Thank you for your feedback, Jenny. We’re sorry to hear that the bra didn't meet your expectations for support. We appreciate your comments and will send you feedback to our design team. We’re glad to hear that you found the Tango to be a better fit for you!

Posted 6 months ago

“Nice bra, fits well would like it smaller in the back. I did request a change straight after I order er but they couldn’t accommodate it”

Helpful Report

Posted 6 months ago

Thank you for your feedback! If you have any more thoughts or need assistance, please don’t hesitate to reach out—your satisfaction is our top priority - info@panache-lingerie.com.

Posted 6 months ago

“Very happy with this set perfect bikini set”

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Posted 6 months ago

Hearing how much you love our swimwear has brightened our day! Thanks for the great review, Salma, and for choosing our body-loving swimwear. We can’t wait for you to explore our new season swimwear, launching next month on our website and with Panache stockists. Every piece is engineered with passion and designed with heart—just for you!

Posted 6 months ago

“I was disappointed that o see you charge for returns.”

Helpful Report

Posted 6 months ago

Thank you for sharing your thoughts with us. We understand that return policies can be frustrating and we appreciate your feedback as we continually assess our practices. Your experience is important to us and we hope you'll consider shopping with us again in the future.

Posted 6 months ago

“Sadly one bra was to small and the other to big so had to return both. Was shocked to learn that I had to pay to return these aswell as pay for them to be delivered. £3.95 to receive & £3.95 to return £7.90 in total!Extortionate in my view so won't be ordering from them again.”

Helpful Report

Posted 6 months ago

Thank you very much for your feedback, Rachel. This has been passed to our website team. We appreciate you taking the time to let us know about your experience with us. We stay true to our commitment of providing great quality lingerie to our customers, please contact us if you have any other queries and our lovely team will get back to you as soon as they can info@panache-lingerie.com.

Posted 6 months ago

“Great lingerie, elegant, ‘containing’ for a large bust and I feel great wearing it”

Helpful Report

Posted 6 months ago

Thank you for your wonderful review! We're over the moon that our lingerie makes you feel amazing in your own skin. Every piece is engineered with passion and designed with heart to celebrate your confidence and bring you joy. We can't wait to help you love every curve with our new collections!

Posted 6 months ago

“Lovely design, perfect fit”

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Posted 6 months ago

Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our body-loving lingerie community smile! We appreciate you taking the time to give your feedback.

Posted 6 months ago

“Good quality, fit and support.”

Helpful Report

Posted 6 months ago

Thank you for your wonderful review Claire! We're over the moon that our lingerie makes you feel amazing in your own skin. Every piece is engineered with passion and designed with heart to celebrate your confidence and bring you joy. We can't wait to help you love every curve with our new collections!

Posted 6 months ago

“Unable to access the returns portal. Is this a ploy? Stream of error messages, my clock is wrong, "something went wrong". I will be buying Panache directly again.”

Helpful Report

Posted 6 months ago

Thank you very much for your feedback, Ruth. This has been passed to our website team. We appreciate you taking the time to let us know about your experience with us. We stay true to our commitment of providing great quality lingerie to our customers, please contact us if you have any other queries - info@panache-lingerie.com

Posted 6 months ago

“I’ve been a fan of panache for years”

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Posted 6 months ago

Anne your review has made our day! We're so happy that our lingerie brings you comfort, confidence, and pure joy. Our goal is to create body-loving lingerie that helps you embrace your shape and love your body, every single day. Thank you for being part of our community!

Posted 6 months ago

“Order three bras but my size was not available in all of them so purchased the nearest size but unfortunately they did not fit although the quality was very good and they look lovely. One bra I am able to keep and wear. The downside is having to pay for returning the items they are not suitable and although I have been advised a refund will be made, it takes a while to come through and is yet to arrive. I would shop again but with more care before placing an order.”

Helpful Report

Posted 6 months ago

Thank you for your review, Georgina! We appreciate your patience as we work to improve our services. We look forward to assisting you further on your next order!

Posted 6 months ago

Panache Lingerie is rated 4.3 based on 907 reviews