Panache Lingerie Reviews

Name: Panache Lingerie
Address: 7 DRAKE HOUSE CRESCENT, WATERTHORPE, SHEFFIELD, Sheffield
Rating: 4.30

4.3 Rating 907 Reviews

81 %

of reviewers recommend Panache Lingerie

4.3

Based on 907 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Easy

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Panache Lingerie 5 star review on 25th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I appreciated that the bra held securely but I'm unsure if I'd buy another product again.”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Sarah. We're glad to hear that you found the bra to be secure! We understand that making a repeat purchase can be a big decision, and we’d love to know more about your experience. Your insights help us improve and better serve our customers. If you have any specific concerns or suggestions, please don't hesitate to share.

Posted 7 months ago

“Excellent service and choice.”

Helpful Report

Posted 7 months ago

Thank you for your kind words, Catherine! We're delighted to hear that you found our service and selection to be excellent. Your satisfaction is a top priority for us, and we appreciate your support. If there's anything more we can do to enhance your experience, please feel free to share!

Posted 7 months ago

“Not as good as it used to be”

Helpful Report

Posted 7 months ago

Thank you for sharing your thoughts, Rebecca. We’re sorry to hear that your experience did not meet your expectations this time. Your feedback is invaluable to us, and we continuously strive to improve our products and services. If there are specific areas where you feel we can do better, please reach out to us. We'd love to hear more from you!

Posted 7 months ago

“I still love this colour and style but I have just found out that it is now discontinued. Very disappointing. I know the new colour is Honey but it’s not as nice as the nude/chai.”

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Posted 7 months ago

Thanks for the 5 stars Sue, your review is a great way to let us know we’re on track for making our body-loving lingerie community smile! We appreciate you taking the time to give your feedback.

Posted 7 months ago

“Amazing fit, can't wait for the other colours to restock in my size so I can buy those too”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words Jordan! We believe that everyone deserves to feel confident, supported, and radiant in their lingerie. Knowing that our designs make you feel amazing in your own skin fills us with joy! We can’t wait to bring you even more styles to fall in love with.

Posted 7 months ago

“Panache bras are lovely.”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Imogen. We're thrilled to hear that you love our bras! If there's anything specific that didn't meet your expectations or if you have suggestions for improvement, please let us know. We value your input as we continue to enhance our offerings.

Posted 7 months ago

“I would have expected a better package on delivery!! A plastic bag?”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Sue. We're sorry to hear that the packaging did not meet your expectations. We always strive to ensure our products arrive in excellent condition and appreciate your input as we work to enhance our delivery process. If you have any further concerns, please don’t hesitate to reach out to us.

Posted 7 months ago

“I won’t be purchasing from panache again - the sizing is very wrong and disappointing”

Helpful Report

Posted 7 months ago

Thank you very much for your feedback Lesley. We appreciate you taking the time to let us know about your experience with us. We are very sorry to hear that your most recent purchase has left you dissatisfied. We have sent your feedback to our design and technical team for further investigation. We do encourage you to find your closest Panache stockist to discover your perfect fit www.panache-lingerie.com/stockists/ If you have any queries, please let our lovely team know info@panache-lingerie.com

Posted 7 months ago

“Delivered slightly late but when queried they refunded me the express delivery charge”

Helpful Report

Posted 7 months ago

Thank you for your understanding and for the 5-star review, Lisa! We appreciate your patience, and we're glad we could resolve the delivery issue for you.

Posted 7 months ago

“Very happy!”

Helpful Report

Posted 7 months ago

Thank you so much for your wonderful review, Jo! We're absolutely delighted to hear that you are very happy with your experience. Your satisfaction truly means the world to us!

Posted 7 months ago

“Good service.”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words and the five-star rating! We're thrilled to hear that you experienced good service with us. Your satisfaction is our top priority, and we'll always be here to help you find what you need with a smile!

Posted 7 months ago

“Lovely 50s style swimsuit, but sadly too long for me (I'm 5'2 and short in the body). I have tried other Panache swimsuits that fitted fine, so I guess it's just this model. Reluctantly returning.”

Helpful Report

Posted 7 months ago

Thanks for the 4 stars, Louise! We appreciate you taking the time to share your experience and being part of our body-loving community! We have passed your comments over to our design team.

Posted 7 months ago

“I’m not impressed that customers are charged to return. Since Panache does not have brick and mortar, how are women meant to try bras and swimwear? I think it’s incredibly disappointing & exploitative given most need to test sizing due to varying materials & styles.”

Helpful Report

Posted 7 months ago

Thank you very much for your feedback, Zara. This has been passed to our website team. We appreciate you taking the time to let us know about your experience with us. We stay true to our commitment of providing great quality lingerie to our customers, please contact us if you have any other queries.

Posted 7 months ago

“see comments above re bras & pants”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave us a five-star rating! We’re delighted that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out.

Posted 7 months ago

“The tanking top was a perfect fit, unfortunately the matching bikini bottoms I felt were too short, I would rather have a longer line fit the the bottom half.”

Helpful Report

Posted 7 months ago

Thank you for your wonderful review! We're over the moon that our swimwear makes you feel amazing in your own skin. Every piece is engineered with passion and designed with heart to celebrate your confidence and bring you joy. We can't wait to help you love every curve with our new collections!

Posted 7 months ago

“Good brand”

Helpful Report

Posted 7 months ago

Thanks for the 4 stars, Amanda. Your review lets us know we're on track to help everyone love their body and embrace every curve. We appreciate you taking the time to share your experience and being part of our body-loving lingerie community!

Posted 7 months ago

“Top Notch, beautiful lingerie and practical.”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words Sara! We believe that everyone deserves to feel confident, supported, and radiant in their lingerie. Knowing that our designs make you feel amazing in your own skin fills us with joy! We can’t wait to bring you even more styles to fall in love with.

Posted 7 months ago

“Lovely products and fast delivery but I believe returns should be free. Every style fits differently and you need to order a couple of sizes.”

Helpful Report

Posted 7 months ago

Karen, thank you for taking the time to leave us a four-star rating! We’re delighted that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We have passed your comments over to our team for further investigation.

Posted 7 months ago

“Love these!”

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Posted 7 months ago

Thank you for your fantastic review, Revelyn! We’re so happy to hear that you love your items! Your support means the world to us!

Posted 7 months ago

“Found ordering quite easy and quick service.”

Helpful Report

Posted 7 months ago

Thank you for your great review, Jay! We’re so pleased to hear that you found ordering easy and enjoyed our quick service. Your feedback is greatly appreciated!

Posted 7 months ago

Panache Lingerie is rated 4.3 based on 907 reviews