“Very good choice of products. I was very pleased with the clutch bag I purchased. It was well-wrapped and inside the original box. Delivery was quick.
The only constructive criticism I can offer is that the plastic postal packaging used could be of better quality and of a more generous size, in case it is needed if any items need to be returned.”
“Ordered 2 pairs of sandals here, one for my wedding - other places advertise wide fitting but these are the only sandals that fit my properly wide 5.5EE fit that have a high instep to boot. Will definitely be back to order more!”
“I ordered a pair of shoes online, shoes were delivered before given time.
I was very pleased with the shoes I received, they were as described.
I wouldn't hesitate to order from Paradox.”
“Ordering and returns with Paradox was easy - except being in Dublin Ireland I did have to pay duty on the package when it was coming to me and then postage back for the returns. The shoes though were a good price.”
“I was satisfied overall with my Paradox purchases although the first pair of shoes I received were different textures so I had to return them. I was very satisfied with your customer services when I wished to know what shoes had matching bags. Not sure if that info is available on your website but it certainly didn't present when I searched on matching shoes and bags. Interested to see that you expect shoe boxes to be in good condition when returning and disappointed to report that my shoe box was battered and sellotaped and had hoped to pack my shoes in the box as they were for my daughter's wedding.”
“I received my dyed shoes very quickly. The colour is a perfect match to my outfit. I am delighted with this service and would definitely use it again. My one small criticism is that the shoes are not waterproofed, so I have had to get that done elsewhere. It would be wonderful if you could add this service to the dyeing process.”
Thank you so much for taking the time to leave us a review, Gillian. We really appreciate your feedback and are delighted to hear that you're happy with our dye service. The reason we unfortunately cannot waterproof dyed items before returning them to you, is that once waterproofed, they cannot be re-dyed, so we wouldn't be able to re-dye them, should you not be happy with the colour. I hope that makes sense! We would recommend using the Kiwi waterproof spray, which can be bought in supermarkets or on websites like Amazon or Ebay. We really hope you'll enjoy wearing your shoes!
“I was very pleased with the service I received from Paradox. The goods arrived promptly and were carefully packed, so as not to get damaged in transit. Unfortunately, two of the items that I ordered were unsuitable but the free returns policy was greatly appreciated and a subsequent refund was received promptly. I was delighted to have been able to purchase some elegant kitten heel shoes for a wedding, in the knowledge that these will be worn again on a future occasion. Thank you for your services.”
“I bought these shoes for my daughter for her to wear on her wedding day and they were perfect for photos etc but she had.to change into her white crocs as they became very uncomfortable but is that not normal for most brides !!!!”
“The shoes came up rather small, and not the colour advertised (the picture was silver, but the shoes came as blush). However, as they were in the sale, and absolutely beautiful, I didn't mind too much.”
Thank you so much for taking the time to leave us a review and also for your feedback. I just checked and can see that the shoes you ordered were the Vintage Rose Joanna. We do also offer free exchanges, should you wish to exchange for colour. However, we're happy to hear that you like them! x