“I was able to find exactly what I wanted easily on the website, a fantastic choice of pens and prices. I bought a lovely Watermans pen for my brother's 70th birthday with his initials on it. The pen arrived in really good time and I would reccommend this company to anyone.”
“Ordering the products went smoothly but ordered on 7/10/24 with Royal Mail tracking me, but when trying to track on 13/10, no information available??”
Hi Ingrid,
I am very sorry your order did not come on time. I see you placed the order on the Friday 4th after 5pm. This means it was processed on the following Monday and out for delivery on the Tuesday. The delivery option chosen was Royal Mail 1st class delivery- this is not a tracked service and therefore there would not have been any info on the delivery. If the order was not received, however, on the Tuesday, please let us know so we can follow up with RM.
Many thanks
