“Ordered Mont Blanc refills and paid for First Class delivery. But it took 5 days to arrive. So many businesses complain about Amazon but they manage to deliver next day no problems so instead of waiting as I did with this order I will just spend the money at Amazon instead next time around because it just works so much better.”
“I ordered a Cross Pen with engraved signature from The Pen Shop. I was kept fully updated on the order and when it would arrive. I also opted for a personal message and wrapping. Both were done to a high standard with the pesonal message hand written which was a nice touch. Would recommend The Pen Shop.”
“I was after a refill for quite an old Cross pen - your staff member was extremely helpful in helping me find it, and the product was reasonably priced and sent promptly.”
“Fantastic customer service.
My order arrived in an empty damaged package. I tried ringing them up, but they seemed to be always busy, so I emailed. I got a prompt reply and my order was redelivered. Thank you”
