“Very fast delivery at a great price. Extremely helpful and knowledgeable.
I'd placed an order based on a Google search in the final half hour window for dispatch that day, and I not realised that Google had directed me to the wrong refills - I had ended up ordering for a roller ball and not my biro. which I did not realise until I read thel emailed order confirmation. I quickly called up and this was amended so quickly and painlessly and still shipped that day (received the following morning)! I will certainly order from these great guys again! Thank you!”
“What more could one ask of consumer service than an easy to find required item and full desrciption available. Simple method of purchase and swift delivery. My Mont Blanc of 40 plus years now satifactorily refuelled. Thank you Pen Shop for the simple service that an antiquaited old person could understand.
Take care, always.”
“Ordered some replacement refills. Arrived promptly but nib appeared to be malfunctioning/damaged. Sent an email and Sam dealt with this very promptly and sent out replacement's immediately. Very happy with the service. Would recommend.”
“Excellent products at good prices. My pens arrived quickly and safely. Spoke to customer service about changing refill and the chap was super helpful.”
