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Peter Augustus Reviews

4.6 Rating 61 Reviews
87 %
of reviewers recommend Peter Augustus
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Phone:

0486364355

Email:

ecommerce@peteraugustus.com.au

Location:

16 Samuel St,
2/7 Camp Hill Marketplace,
Camp Hill
Queensland
4152

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“Signed my dad up for his birthday. He's absolutely thrilled, great quality and delicious”
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Posted 7 months ago
Hi Daniel, Thank you for the lovely review, what a great birthday gift idea! We’re thrilled to hear your dad is enjoying it and that the quality hit the mark. Thanks again for choosing Peter Augustus and we hope to serve him again soon. Warm regards, Peter Augustus Team
Posted 7 months ago
“Excellent quality butchers pack which I get for my family of 4. The subscription options are very accommodating also.”
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Posted 7 months ago
Hi Regina, Thank you for the wonderful review, we really appreciate you sharing your experience. We’re so glad to hear the Butcher’s box has been a great fit for your family of four. Our goal is to make it easy to keep the fridge stocked with quality meat, so it’s great to know the subscription options are working well for you too. Thanks again for your support, and we look forward to sending more boxes your way! Warm regards, Peter Augustus Team
Posted 7 months ago
“It was so convinient to have the delivery come in with fresh well packaged meat. The prices for the quality is remarkable.”
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Posted 7 months ago
Hi Isabel, Thank you so much for the lovely review, this really means a lot to us. We’re thrilled to hear you found the delivery convenient and that your meat arrived fresh and well packaged. Our team puts a lot of care into making sure everything is prepared properly so it’s fantastic to know that came through. We truly appreciate your support. Looking forward to serving you again soon. Warm regards, Peter Augustus Team
Posted 7 months ago
“7 days and no sign of order”
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Posted 7 months ago
Hi Ian, Thank you for your reply. We’ve tried reaching out a few times since receiving your order. Unfortunately, PO Boxes can only receive deliveries via Australia Post. We send out orders via a specialised chilled courier to keep everything at the correct temperature. Your order got returned to us due to failed delivery as they are unable to deliver to PO Box addresses. We are more than happy to help find a simple solution. If you’re able to provide an alternative street address (such as a home or workplace), we can organise this to be resent as soon as possible. Please feel free to return our call or reply when it suits you, we’re here to help and want to make sure your order gets to you safely and promptly. Thank you, Kind regards, Peter Augustus Team
Posted 7 months ago
“Order arrived within a day and was in great packaging to keep cool. Quality of product is amazing and worth every cent.”
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Posted 8 months ago
Hi Lynne, Thank you so much for the great feedback! We’re glad to hear your order arrived quickly and that the packaging and quality hit the mark. Knowing you felt the quality was worth it really means a lot to our team. We appreciate your support and look forward to serving you again! Kind regards, Peter Augustus Team
Posted 7 months ago
“I ordered a 5kg leg ham. When I collected it, it was well over 7kg at no additional cost and came in a cooler bag with ice bricks. Outstanding service”
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Posted 8 months ago
Hi Scott, Thank you so much for the fantastic feedback! We’re thrilled you were happy with your leg ham and glad the little upgrade and cooler bag setup made it even better. We always aim to go above and beyond where we can. Really appreciate your support and we hope to serve you again soon! Warm regards, Peter Augustus Team
Posted 8 months ago
“The quality of the meat is amazing.”
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Posted 8 months ago
Hi Roger, Thank you for the feedback! We really appreciate it. Quality is everything to us, so it means a lot to hear that it stood out. Thanks for your support, and we look forward to serving you again soon! Warm regards, Peter Augustus Team
Posted 8 months ago
“Second time I’ve ordered from Peter Augustus and once again very impressed by the quality - our discerning friends said it was the best steak they had ever tasted. We ordered 2 x Rib Roasts to feed a group of 6. Delivery and packaging perfect. Can’t fault it.”
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Posted 8 months ago
Hi Rachel, Thank you so much for the incredible feedback we truly appreciate it. Hearing that your guests called it the best steak they’ve ever tasted is the ultimate compliment. That’s exactly the experience we aim to deliver every time. We are glad the delivery and packaging hit the mark. Thanks again for your continued support and we look forward to serving you again soon! Warm regards, Peter Augustus Team
Posted 8 months ago
“Great ham, excellent price. Great recyclable packaging. Hams arrived very cold.”
Helpful Report
Posted 8 months ago
Hi Rob, Thank you for the great feedback! We’re really glad you enjoyed the ham and found it excellent value. Having our products arriving properly chilled and well packaged is something we take a lot of pride in, so it’s great to hear that came through. Thanks again for taking the time to leave a review, we look forward to looking after you again soon. Warm regards, Peter Augustus Team
Posted 8 months ago
“My experience with my first ever order with Peter Augustus has been highly unsatisfactory due to several issues. Initially, I was informed that I would receive an email or text the day before delivery to track the package. (Your order is on the way Your order is on the way. Tracking details will be sent to you by SMS and/or Email the day before delivery.) However, this did not occur. Despite me proactively checking the tracking throughout the day on Monday 19th Jan, I received no updates. Finally, after 6 PM on Monday night, I received a phone call and text message from the delivery person explaining the order had arrived. By this time, I was hours away and had to abruptly return home to chill the meat. Additionally, the beef brisket delivered has a use-by date of January 20th, and it arrived on January 19th after 6pm. It is unreasonable to expect me to cook a 6kg brisket on the night it arrives, especially without prior notice. As a result, I will be throwing out the brisket. I have ordered from other retailers like Kelly's meat who always provide a brisket with two - four weeks time remaining on the used by. Given these circumstances, I kindly requested a refund for the above-mentioned order. I received no response. One week later I sent a follow up emails which were also ignored. Finally 10 days later I sent an email stating that if I did not receive a reply withing 24 horus that I would express my dissatisfaction via their online review service. What do you know... I received an immediate response with an excuse that the emails had only just hit their inbox... make of that what you will. To their credit they ended up refunding my brisket purchase however did not acknowledge any fault in the fact that their promised tracking system didn't work and that no notice was given when my order would be delivered. They didn't seem to care that I had been put out and obviously don't take their delivery service or client experience seriously. Its hard to say anything nice at this point. Poor delivery, slow delivery, poor product quality and poor customer service. What a shame, I could have been a regular client but after this experience, I won't be ordering again. For future buyers, check out Kellys first. My order was made on the 12th of January and didn't arrive until the 19th FYI. So if you do order, don't expect swift delivery.”
Helpful Report
Posted 8 months ago
Hi Scott, Thank you for sharing your experience. We are genuinely sorry that this has happened. We acknowledge that the lack of tracking communication caused frustration and inconvenience. This process is sent via our couriers once they are out for last mile delivery and is something we take seriously. As discussed, we are actively reviewing this with our delivery partner to see what happened. Your order was placed on 13th of January and dispatched the following business day on 14th of January, in line with our stated freshness guarantee. Delivery occurred on 19 January, which falls within the 3 business days for the interstate delivery window from Brisbane to Melbourne. The brisket was delivered chilled and within its use-by date however, we understand your concerns and have already processed a full refund for this item. We appreciate you taking the time to provide detailed feedback, it helps us improve our communication and service for future customers. Kind regards, Peter Augustus Team
Posted 8 months ago
“We had a whole Diamantina Wagyu Rump marble score 4-5 cooked in the Weber as a roast , the meat was amazing, great flavour and tenderness, received many compliments and positive feedback from family and friends. Highly recommend this cut of beef and will be keen to try other meat from Peter Augustus”
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Posted 8 months ago
Hi Mark, Thank you so much for the wonderful feedback! We’re thrilled to hear the Diamantina Wagyu rump cooked beautifully on the Weber and delivered on flavour and tenderness. Always great to hear the compliments from family and friends. We really appreciate the recommendation and look forward to helping you discover more great cuts from us soon! Warm regards, Peter Augustus Team
Posted 8 months ago
“We bought a Christmas ham and it was delicious Probably the best we’ve had”
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Posted 9 months ago
Hi Christine, Thanks for the lovely feedback! So glad to hear the feedback that our Christmas ham was the best you’ve had! We really appreciate it. Have a lovely start to the New Year! Warm regards, Peter Augustus Team
Posted 9 months ago
“Fabulous quality meat and great extras - truffle butter was delicious”
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Posted 9 months ago
Hi Tara, Thanks so much for the lovely feedback! We’re glad you enjoyed the quality and great to hear the truffle butter was a hit. Wishing you a happy new year! We look forward to serving you again soon. Warm regards, Peter Augustus Team
Posted 9 months ago
“Great whole wagyu fillet.”
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Posted 9 months ago
Hi David, Thank you for the review! We are glad to hear you enjoyed the whole Wagyu fillet, it’s a beautiful cut and one we take great pride in supplying and preparing. We really appreciate your support. Warm regards,
Posted 9 months ago
“We purchased the Christmas meat box and it was incredible. Everything was top quality, packaged and delivered well with their respective sauces. The only tiny thing I could have done with was suggested cooking times, or an instructional leaflet. We will be buying this every year. It made Christmas much easier.”
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Posted 9 months ago
Hi Melanie, Thank you for the lovely review! We’re so pleased to hear that our Christmas Celebrations Box made things easier and that you enjoyed the quality and presentation. We really appreciate the feedback on cooking times and will be sure to pass this on to the team. Wishing you a wonderful holiday break, and we look forward to serving you again soon! Warm Regards, Peter Augustus Team
Posted 9 months ago
“Meat quality is excellent, and I got slightly bigger cuts than what I paid for. Delivery was very fast too, even in Sydney. I like the fact they give marbling scores for their beef and have a range of marbling levels for different cuts of beef. Only thing they don't have that is like to see is a lamb shoulder. Overall excellent, will definitely order again.”
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Posted 10 months ago
Hi Christian, Thank you so much for the detailed review! We are thrilled to hear you enjoyed the quality, the generous cuts, and the fast delivery even to Sydney. It’s great to know the marbling scores and range helped you choose the right cut of beef for you. We really appreciate the feedback on the lamb shoulder as well, we’ll certainly pass that on to the team. Thanks again for your support, and we look forward to serving you again soon. Kind regards, Peter Augustus Team
Posted 9 months ago
“Love the meat pack, the Wagu steak was sensational!”
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Posted 10 months ago
Hi Brenda!, Thanks so much! We’re glad you loved the meat pack and even happier to hear the Wagyu steak was sensational. Appreciate you taking the time to leave a review. Look forward to serving your again soon. Warm regards, Peter Augustus Team
Posted 10 months ago
“Hand down the best butcher in Brisbane.”
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Posted 10 months ago
Thank you so much for the amazing compliment! We are honoured to be your go-to butcher in Brisbane. We truly appreciate your support! Warm regards, The Peter Augustus Team
Posted 10 months ago
“How could I not give 5 stars....I won the tomahawk giveaway. Fast service and everything from the order we have tried to date has been fantastic quality.”
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Posted 10 months ago
Hi there! Congratulations on winning the Tomahawk Giveaway, we’re thrilled it landed in your hands! Thank you for the 5-star review. It’s great to hear that not only was the service fast, but the quality of everything you’ve tried has been fantastic. We really appreciate your support and can’t wait to send more goodness your way! Peter Augustus Team
Posted 10 months ago
“The 4 x 200 gram Wagyu 4-5 Eye Fillets were exceptional, and delivered exceptional "value for money" at only $27 each. Thanks to the team at Peter Augusttus!”
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Posted 11 months ago
Hi Charles! Thank you so much for the fantastic feedback! We’re thrilled to hear you enjoyed the Wagyu 4–5 Eye Fillets, they’re a favourite of ours too and it’s great to know you found them exceptional value for the quality. We really appreciate your support and the kind words for our team. We look forward to serving you again soon! Peter Augustus Team
Posted 10 months ago
Peter Augustus is rated 4.6 based on 61 reviews