Hi Lorraine, thank you for your review.
Regarding the lavender scent, this is held in microcapsules in the cover so you just need to rub the pillow to release more aroma.
This makes the scent last longer as it isn't wasted during the day when the pillow isn't in use. Hope that helps and happy sleeping.
Thanks for your feedback, Suzanne! We understand that comfort can be quite subjective, and it sounds like the pillow might not be the perfect match for you. Pillows often take a little time to get used to, as your spine needs to adjust to the new support.
If you’re looking for a firmer option, feel free to check out some of our other pillows that might suit your preferences better.
Happy sleeping 💤
Hi Belinda,
Thank you for your kind words! We’re thrilled to hear you had a brilliant experience from ordering to delivery. We hope you’re enjoying your new purchase!
Happy sleeping 💤
“Not possible to leave product reviews so not confident that the product reviews on site are real. £120 Tempur pillow i bought is so bad i have to buy a new pillow”
Hi Wayland,
It is possible to leave product reviews, and we can see that you’ve left a review for this pillow separately.
We also want to reassure you that all of our reviews are genuine, as we value transparency and customer feedback.
We understand that pillow comfort is subjective, and we’re sorry this one wasn’t right for you. This is one of our best-selling pillows, but as per industry standards, we can’t accept returns on opened pillows for hygiene reasons.
Best wishes,
Pillow World
Hi Lana,
Thank you for your kind words! We’re so glad to hear you love your lavender pillows and are happy with the quality, price, and service.
We appreciate your recommendation!
Happy sleeping 💤
