Hi Clive, we have free shipping on orders over £50. Apologies if there has been a miscommunication, we can see in our records there has never been mention of free shipping over £21
Hi, I'm so sorry you didn't find your anti-snore pillow effective, we have had lots of rave reviews about it making a real difference but unfortunately it seems it didn't work for you.
Hi Shelley, really glad to hear you are enjoying your new pillows. Our memory shouldn't have any particular smell, sometimes you might just have to let them breath for a few hours after coming out of their packaging. If you do think something is wrong however do give our customer services a ring and they will help you out :)
“I seldom do a max star review. Ordered and received within three days. The first pillows I've bought for a long time that actually fill the pillow case. I must say that my sleep has improved, something I've welcomed. My neighbour has since bought a pair based purely on my experience. Funny but I really thought I was reviewing the pillows and not the company!!”
Hi. The pillow has microcapsule scent technology, meaning it is a subtle scent normally and for a stronger Lavender smell simply give the cover a rub before going to sleep. That will release the scent more strongly for a few hours and help you drift off to sleep. It also ensures the scent stays in the pillow for longer. Hope that helps and do let us know if you still aren't getting the scent. Happy sleeping :)
“Great fast service, I bought the Hotel pillow x2 and take it from me they are brilliant, I am sleeping better, and they support my head and neck, a great buy.”
