“Really pleased with the service from PocketWatch .
I called as I had a question about the engraving and they were very helpful. It’s a joy to speak to a real person after a few rings without being held in a queue.
They were happy to accommodate my request which was fulfilled within 24 hours and despatched to my grandson.
It is a beautiful pocket watch in a presentation case complete with a chain at a very competitive price . Really pleased and would recommend.”
“I'm very pleased with the watch I ordered, it has a good weight to it, the engraving is perfect. I cannot wait to give to my brother for his wedding day.”
“Love it.
Way more watch than I expected for the money. So pleased . I’m no watch expert but I think it’s a quality item. I’m the customer so my opinion counts. If the seller is trying to please customers then I’d say job well done .Arrived on time, keeps good time. Looks great. Just like the pictures. 5 stars from me. And a big thank you”
“"Got a minute?" I'll give you more than that. I am very very pleased with my purchase.. the detail the quality I'm so glad I bought with you and not through amazon. If you want quality you have to expect a fair price which pocket watch has provided especially with a cheeky discount.
I definitely will be buying again from here”
“Was a gift for my son’s 16th and I wanted to get him something special. They were great with communication and emailing me very quickly when something arose. My son wanted a Japanese quote on there though PocketWatch were unable to do the Japanese quote and apologised and asked if I wanted it sent to me and I could find somewhere else.
Even though the Japanese quote couldn’t be done they emailed me very quickly and made me feel like they cared that they couldn’t complete my request which I very much appreciated.
I still feel like they deserve 5 stars and would highly recommend.”
“Arrived very promptly, slight problem with the chain with one clip end becoming detached very easily, not worth sending it back solve the problem with a little bit of epoxy adhesive.
The biggest disappointment was the VAT was not deducted on a sale to the Channel Islands in line with HMRC guidelines.”
“Thank you, this was a replacement for a watch my lovely dad bought me when I qualified nearly 20 years ago. It’s perfect and brings back lovely memories. Thank you beautiful watch”
