Portugalvineyards have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
This Dows Fine White port has always been a favourite of ours and all of our friends.It seems to be unavailable on the high street since our local stockist closed. Portugal Vineyards have supplied us since with first class service and at such a wonderful price. Will always do business with them.
”
- Anonymous
“
Oh my goodness, we have been getting our wines from Portugalvineyards, for a few years now
We fell in love with Portuguese wine, while on holidays there
Portugal vineyards, has the best wines ever
Out of all the years in buying wine from them, we have just came across 1 wine, which we weren’t to keen on, so that shows, just how great these wines are
We will always buy our wine from them
Great wines , fantastic price, and fast delivery service
”
- Mr Mrs G Dewar
“
An excellent choice of wines at all price levels and quality. Delivery has been excellent these last few months. Highly recommended.
”
- John Dagley
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Amazing service - 4 and a half days from order to delivery in Northern Ireland. Great wines, ports, spirits and foods at fantastic prices. Only problem? Too much choice!
”
- Michael
“
Oh my goodness, we have been getting our wines from Portugalvineyards, for a few years now
We fell in love with Portuguese wine, while on holidays there
Portugal vineyards, has the best wines ever
Out of all the years in buying wine from them, we have just came across 1 wine, which we weren’t to keen on, so that shows, just how great these wines are
We will always buy our wine from them
Great wines , fantastic price, and fast delivery service
”
- Mr Mrs G Dewar
“
ive been using portugal vineyards for two years and have been pleased with all wines ive ordered, but today i received a bill from DHL,the delivery company saying they had to pay the duties on my shipment government taxes and duties vat etc, my original bill was 82 euros, which i paid portugal vineyards, now this bill is for £96,90, Because of this it will be my last order, its also happened to other customers in my area.
”
- peter
“
I spent over $100 dollars on wine. Most of the cost was for the shipping yet the items never arrived. At first a representative checked in often but then 3 month later stopped completely. I asked for a refund and they said that if they receive the returned items they would refund and took no responsibility for items lost in the mail. This is consistent with a scam.
”
- A Kohlmeier
“
When I requested a refund, they informed me that they would have to bring the wine back and charge me for this - plus any customs or duty costs that they would incur while importing back into Portugal would be passed to me.
”
- Billy Jeffrey
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12 bottles of undrinkable wine delivered in Denmark and no refund.
”
- Anonymous
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Lovely wines, well packaged and arrived quickly. Excellent service.
”
- M Bromfield
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Amazing service - 4 and a half days from order to delivery in Northern Ireland. Great wines, ports, spirits and foods at fantastic prices. Only problem? Too much choice!
”
- Michael
“
This Dows Fine White port has always been a favourite of ours and all of our friends.It seems to be unavailable on the high street since our local stockist closed. Portugal Vineyards have supplied us since with first class service and at such a wonderful price. Will always do business with them.
”
- Anonymous