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ReachLink Reviews

4.8 Rating 255 Reviews
96 %
of reviewers recommend ReachLink
Visit Website

Phone:

8337322489

Email:

hello@reachlink.com

Location:

3651 FAU Blvd, STE 400, Boca Raton, FL,
3651 FAU Blvd, STE 400, Boca Raton, FL
Florida
33431

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Anonymous
Anonymous  // 01/01/2019
Very helpful
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Posted 1 year ago
I was pleasantly surprised at the service, skill, professionalism, and care that I had with Natalie. She is knowledgeable and yet understanding. It was our first appointment and yet I felt a connection and I know she will give me the tools. I will need to move forward with my grief.
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Posted 1 year ago
Super friendly and accommodating staff. Explained everything I needed to know before making an appointment. Very accessible too :)
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Posted 1 year ago
It was easy to schedule and I was paired with someone that was specialized in what I needed.
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Posted 1 year ago
Everything has been great so far. The intake person Vicky was extremely helpful in finding me a match for my needs and my schedule. The provider I met with was amazing. The only improvement I would recommend is more discussion about the sessions being recorded. I do not want to be recorded and was surprised to realize that the first session was and would continue to be unless I requested otherwise. As long as moving forward I will not be recorded then I am ok. Overall, great experience.
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Posted 1 year ago
Very communicative, helpful, and compassionate. Honest, and seem to want what’s best for their patients.
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Posted 1 year ago
It's been nice to have someone reaching out and helping with the process of finding and scheduling with a therapist.
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Posted 1 year ago
Highly recommend working with ReachLink! All of the administrative logistics have been easy, which allows me to focus on working with my therapist without extra stress of follow up administrative tasks in between session. The Care Coordinator has been outstanding, pro-active, professional, and consistently provides excellent customer service. I quickly connected with my therapist and each session has been a positive and valuable experience. I look forward to continuing to work with my therapist and am confident in the quality services that the ReachLink team offers.
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Posted 1 year ago
ReachLink has made me happy because they’ve helped me when i was feeling low. The therapist are great! I started 2 years ago and i love it! They’re Amazing & So is their custom service.
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Posted 1 year ago
I'm thrilled to share my positive experience with my new therapist. The anticipation of working with her is high, as the process of setting up the service was incredibly easy-going. I'm a little nervous as it is a new therapist for me but i'm looking forward to the support and guidance on my journey to well-being.
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Posted 1 year ago
Super informative and worked hard to find a counselor that was a good match for me.
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Posted 1 year ago
I actually like the fact that I am able to connect with my therapist my first session. I didn’t feel like I needed but I am glad that I did. Thank you
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Posted 2 years ago
ReachLink provides transparency in all elements of their service, from pricing to policy to legal. It allows me to focus on my needs rather than the peripheral nonsense that can deter a customer from tending to their mental help.
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Posted 2 years ago
Overall experience was great, they even reached out to me with a solution telling them I couldn’t make the appointment, then Dr. Maria Koter was just awesome, being my first time doing therapy, I just think it was great
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Posted 2 years ago
Easy to use app and exceptional customer service! I am a first time user and couldn't be happier. I had a couple of questions and Brian Van Bavel was extremely helpful. He answered all my questions and really went above and beyond for me. Thank you guys so much! It's never been easier to get the care I need.
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Posted 2 years ago
Brian was the absolute best in helping me find Maria(my therapist). Service was super simple and easy. I look forward to my healing journey. Tysm, reach link!
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Posted 2 years ago
I work for Vanderbilt and they couldn’t offer me anything sooner than 2+ months out and couldn’t give me an out of pocket estimate. I wasn’t given a list of therapists to see what they are like and what their experience is. It was so much easier on Reachlink. I was able to read about the therapists and see exactly when they had availability. Immediately after signing up, I got a call from Brian the coordinator. He went over everything with and me and was able to tell me what my out of pocket was going to be right then and there. I’m so glad I did this through reachlink, it was so easy and I felt very supported by Brian.
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Posted 2 years ago
Very grateful I found this company, i spent years not getting treatment due to not finding a good fit. Brian is my scheduling manager and has been extremely helpful and understanding with schedule changes and personal issues. Vanessa is my therapist and I feel like I finally found the perfect fit for me, she’s extremely nice and has lots of brain exercises that have helped me!
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Posted 2 years ago
Reachlink is always up to date and accommodating to busy schedules
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Posted 2 years ago
Very convenient and they matched me with the perfect therapist! I couldn’t be happier & I wouldn’t have ever actually gone to therapy. So, this is life changing for me.
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Posted 2 years ago
ReachLink is rated 4.8 based on 255 reviews