Reliable Medicare Reviews

Name: Reliable Medicare
Address: Suite A1, Floor 10, The Southside Building, 31 Hurst St, Birmingham, United Kingdom
Rating: 4.39

4.4 Rating 364 Reviews

85 %

of reviewers recommend Reliable Medicare

4.4

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Reliable Medicare:

Premier retail and wholesale distributor of aesthetic and beauty products from various of brands, renowned both in the UK and internationally.

Visit Website

Phone:

1216222212

Email:

info@reliablemedicare.co.uk

Location:

Suite A1, Floor 10, The Southside Building,
31 Hurst St,
Birmingham
United Kingdom
B5 4BD

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Reliable Medicare 1 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing price and the delivery is too good! Well done!”

Helpful Report

Thank you for your incredible 5-star review, Soni! We’re so pleased to hear that you enjoyed our amazing prices and delivery service. Your kind words motivate our team to keep working hard every day. We truly appreciate your support and can’t wait to assist you again in the future! Thanks for being a valued part of the Reliable Medicare family! - Reliable Medicare Team

“Good service.”

Helpful Report

Thank you for your wonderful 5-star review, Viktoria! We’re so pleased to hear that you found our service to be good. Your kind words encourage our team to keep delivering exceptional service every day. We truly value your support and can’t wait to assist you again in the future! Thanks for being a valued part of the Reliable Medicare family! - Reliable Medicare Team

“Great product”

Helpful Report

Thank you for your amazing 5-star review, Ali! We’re delighted to hear that you think our product is great. Your kind words are a significant source of motivation for our team as we strive to deliver top-notch service. We truly appreciate your support and can’t wait to serve you again in the future! Thanks for being a valued part of the Reliable Medicare family! - Reliable Medicare Team

“Excellent”

Helpful Report

Thank you for your fantastic 5-star review, Ady! We’re thrilled to see your excellent feedback. Your appreciation inspires our team to continue delivering the best service possible. We're grateful for your support and look forward to helping you again soon! Thanks for being a valued part of the Reliable Medicare family! - Reliable Medicare Team

“The cream I have received is out of date or something wrong,is sticky and smelly,I cannot used.I have lost £200 ,that is make me very angry.I tried to contact the team by e-mail, by call, nobody back to me. I definitely not recommend this websites.They are scammers!”

Helpful Report

We’re truly sorry to hear about your experience. Upon reviewing our records, we can see that our team promptly responded to your initial email on January 29, 2025, requesting essential details—such as your order number and photos—to better assist you. Unfortunately, we did not receive a reply, which limited our ability to resolve your concerns as efficiently as we would have liked. As distributors with over 12 years of experience, we work exclusively with trusted suppliers to ensure that all our products are high-quality and 100% authentic. However, we understand that, on rare occasions, issues may arise. This is why we have clear processes in place to help our customers. We always encourage reaching out as soon as an issue is noticed, refraining from using the item, and providing the necessary details so our team can thoroughly investigate and offer a prompt resolution. We’re disappointed that we weren’t given the opportunity to address your concerns privately before receiving this public review. However, we remain committed to assisting you. If you’d like to continue the conversation and allow us to help, please don’t hesitate to reach out. - Reliable Medicare Team

“Very happy with the product, order so easy, delivery on time. Thank you”

Helpful Report

Thank you for your fabulous 5-star review, Elena! We’re so glad to hear that you’re very happy with the product and found the order process easy, along with on-time delivery. Your positive feedback is incredibly motivating for our team as we strive to provide the best possible service. We truly appreciate your support and look forward to assisting you again soon! Thanks for being a valued part of the Reliable Medicare family! - Reliable Medicare Team

“Quick and on time”

Helpful Report

Thank you for your wonderful 5-star review, Katarzyna! We're thrilled to hear that your experience was quick and on time. Your positive feedback motivates us to continue providing efficient and reliable service. We truly appreciate your support and look forward to assisting you again in the future! Thanks for being a valued part of the Reliable Medicare family! - Reliable Medicare Team

“Excellent customer service, prompt and reliable.”

Helpful Report

Thank you for your outstanding 5-star review, Theresa! We’re delighted to hear that you experienced excellent customer service and found us to be prompt and reliable. Your positive feedback means the world to us and encourages our team to keep delivering the best possible experience for our customers. We truly appreciate your support and look forward to serving you again in the future! Thanks for being a valued part of the Reliable Medicare family! - Reliable Medicare Team

“Fast delivery, simple and easy. Good quality products.”

Helpful Report

Thank you for your awesome 5-star review, Anna! We're thrilled to hear that you experienced fast delivery and found our products simple, easy, and of good quality. Your positive feedback inspires us to keep providing excellent service and top-notch products. We truly appreciate your support and look forward to serving you again soon! Thanks for being a valued part of the Reliable Medicare family! - Reliable Medicare Team

“My order shipped on time and received it earlier than expected. Good customer service. Keep on good work.”

Helpful Report

Thank you for your fantastic 5-star review, Hamid! We're so pleased to hear that your order arrived earlier than expected and that you had a great experience with our customer service. Your encouraging words inspire us to keep up the good work and provide the best experience possible for our customers. We truly appreciate your support and can't wait to serve you again soon! Thanks for being a valued part of the Reliable Medicare family! - Reliable Medicare Team

“Been using rm for around 5 yrs always great service”

Helpful Report

Thank you for your glowing 5-star review, Shelley! We're thrilled to hear that you've been with us for around 5 years and have consistently received great service. Your loyalty and kind words truly motivate our team to maintain the high standards we strive for. We appreciate your support and look forward to continuing to serve you for many more years to come! Thanks for being a valued part of the Reliable Medicare family! - Reliable Medicare Team

“Efficient and reliable”

Helpful Report

Thank you for your wonderful 5-star review, Thevy! We're delighted to hear that you found our service efficient and reliable. Your kind words motivate our team to keep delivering top-notch service. We genuinely appreciate your support and look forward to serving you again soon! Thanks for being a valued part of the Reliable Medicare family! - Reliable Medicare Team

“Exceptional service and delivery. Products are brilliant also couldn’t be more happier. Definitely know where I’m coming to when I need to stock up.”

Helpful Report

Thank you for your phenomenal 5-star review, Amrit! We're thrilled to hear that you experienced exceptional service and that our products met your expectations. Your happiness is our priority, and your thoughtful feedback drives us to keep delivering the best for our customers. We can't wait to welcome you back for your next stock-up! Thanks for being an important part of the Reliable Medicare family! - Reliable Medicare Team

“I am so disappointed with the Cosmelan kit. It looks legit but when I opened the cosmelan 1 it had different colour and texture compared to the one I had in salon. Also the cosmelan 2 was already open and it only have lifetime of 3months and also the colour and texture are so different compared to the ones I did with professional. But the boxes, packaging everything looks real but the main product itself doesn’t look real. Wasted my around £300.”

Helpful Report

We are truly disappointed to read your review, and we were surprised to hear about your experience. We have not received any communication from you through our customer service channels, and we encourage you to reach out directly so we can address your concerns promptly. As you mentioned, the packaging appears authentic, and we assure you that all of our products are 100% genuine. We have been operating lawfully in this industry for over 12 years, adhering to all proper procedures to ensure the highest standards of quality. Regarding the expiry date, none of our stock currently has an expiration this short on a product that we have not placed on special offer.So if you get in touch with our team, they are more than happy to help confirm the expiry dates for you. The manufacturers do indicate that the product’s colour may vary due to the natural active ingredients used, but rest assured, this does not impact its effectiveness. If you have any further questions or require additional reassurance, our dedicated customer service team is always here to assist you. Please don’t hesitate to get in touch. If you would like any more reassurance or guidance, please reach out to our dedicated customer service team who are here to answer any of your questions. - Reliable Medicare Team

“Very helpful and the posting was very quick.”

Helpful Report

Thank you for the outstanding 5-star review, Garth! We’re thrilled to hear that you found our service helpful and experienced quick posting. Your positive feedback encourages our team to continue delivering the best possible experience. We truly appreciate your support and look forward to assisting you again in the future! Thanks for being a valued member of the Reliable Medicare family! - Reliable Medicare Team

“Always very happy to use Reliable Medicare for my product needs and have also kept my patients happy over the years . I will continue to buy from them and can say this company is very top of the list for these needs!”

Helpful Report

Thank you for the exceptional 5-star review, Dr. We’re delighted to know that Reliable Medicare continues to meet your product needs and keeps your patients satisfied! Your kind words motivate our team to maintain the high standards we set for ourselves. We truly appreciate your trust in us and look forward to supporting you for many more years to come! Thanks for being an esteemed member of the Reliable Medicare family! - Reliable Medicare Team

“Great service. Very quick delivery!”

Helpful Report

Thank you for the fantastic 5-star review, Anna! We’re so glad to hear that you experienced our quick delivery and great service. Your feedback means the world to us and inspires our team to keep up the hard work. We truly appreciate your support and can’t wait to serve you again in the future! Thanks for being a treasured member of the Reliable Medicare family! - Reliable Medicare Team

“Very easy to order, competitive price and Very prompt delivery.”

Helpful Report

Thank you for the wonderful 5-star review, Ahmad! We’re thrilled to hear that you found the ordering process easy and appreciated our competitive pricing and prompt delivery. Your feedback is invaluable to us and drives our commitment to provide top-notch service. We’re grateful for your support and look forward to serving you again soon! Thanks for being a cherished member of the Reliable Medicare family! - Reliable Medicare Team

“The attention of the company is really good!”

Helpful Report

Thank you for the amazing 5-star review, Monica! We're so pleased to hear that you find our attention to be really good. Your feedback is incredibly important to us, and it inspires our team to keep delivering the best service possible. We appreciate your support and look forward to continuing to serve you! Thanks for being a valued member of the Reliable Medicare family! - Reliable Medicare Team

“Order a products 3 weeks ago. Half of them wasn’t in stocks (but wasn’t marked) waiting till now 3 weeks, they can’t issue any refund, need to wait another 2-3weeks. Need to chaise them . Very disappointed. As always issues with the order or service.”

Helpful Report

We are truly sorry to hear about your experience and that the process regarding pre-order items was not as clear as you had hoped. Your feedback is invaluable to us as we continually strive to improve. After reviewing your order and the communication with our customer service team, I can see that while our standard practice is to keep the full order on hold until all items are in stock, we made the decision to ship part of your order promptly once we learned of your need for the in-stock item. I have also confirmed that the pre-order item was clearly marked as such on both our website and your invoice to indicate its unavailability at the time of purchase. However, we understand the frustration caused by delays, especially when they extend beyond your expectations. Unfortunately, these delays are sometimes outside our control, and for this, we sincerely apologise. We truly value your understanding and patience, and we’re grateful for your trust in choosing us. Please rest assured that we are committed to making your future experiences with us as seamless and positive as possible. If there’s anything further we can do to assist, don’t hesitate to let us know. - Reliable Medicare Team

Reliable Medicare is rated 4.4 based on 364 reviews