“The customer service and communication is exceptional. My order was a custom made product, and the team kept me up to date throughout the process. Highly recommend the team at Restoration Online for quality products.”
“Restoration Online was great to work with, quick and efficient. Staff picked up that there was a discrepancy in my order, contacted me by email and phone to rectify. Item changed with no problems and dispatched very quickly. Will definitely use again, especially as living in a rural area with no bricks and mortar supplier within 200km.”
Hi Tanya,
Thank you for the review. We’re really glad you had a great experience with our team and your order arrived quickly! If you need anything else for future projects, please don’t hesitate to reach out.
Warm regards,
Team Restoration Online
Hi Ruth,
Thank you for the review! We’re really glad you’re pleased with the quality of the item you purchased. If you need anything else for future projects, please don’t hesitate to let us know.
Warm regards,
Team Restoration Online
“The items received were exactly as I had hoped. They have now been added to our furniture. Delivery was timely. I would consider using your service again. Thanks”
Hi Peter,
Thank you for the wonderful review. We’re really glad the items met your expectations and that the delivery was quick. We’d be happy to help again with any future projects, don't hesitate to get in touch with our team!
Warm regards,
Team Restoration Online
Hi Rudy,
Thank you for the wonderful review! We’re really glad the lock and key met your restoration needs and that the parcel arrived quickly and was well packed. If you need anything else for future projects, please don’t hesitate to let us know.
Warm regards,
Team Restoration Online
Hi Larissa,
Thank you for the fantastic review! We’re really glad you’re pleased with the quick delivery, quality, and communication. Looking forward to helping with your next project.
Warm regards,
Team Restoration Online
“The taps were a great price on special, arrived in the post a few days after I ordered them and were beautifully packaged. The measurements were as stated and instructions for installation good. Overall a fantastic online shopping experience. Thank you.”
Hi Catherine,
Thank you for the lovely review! We’re really pleased you’re happy with the taps, the packaging, and the overall online shopping experience. They look great installed!
If you need anything else for future projects, please don’t hesitate to let us know.
Warm regards,
Team Restoration Online
“I was really please with the quality of my draw pulls.
The delivery was reasonably quick and I will definately be revisiting this sight for my next project.”
Hi Mardi,
Thank you for the wonderful review. We’re really glad to hear you’re pleased with the drawer pulls and had a good experience with us. If you need anything else for future projects, please don’t hesitate to let us know.
Warm regards,
Team Restoration Online
Hi Kate,
Thank you for the wonderful review. We’re really glad you were happy with the service and delivery of your order. We’ll be here for your next project whenever you need us.
Warm regards,
Team Restoration Online
“Fantastic customer service!
Haven't installed our door handles yet but they look and feel great.
Packaged really well.
Will definitely be buying more when renovations continue.”
Hi Bea,
Thank you for the lovely review! We’re really glad to hear our team was able to help you and that your door handles look and feel great. If you need anything else as your renovations continue, please don’t hesitate to reach out.
Warm regards,
Team Restoration Online
“I am very pleased with my purchase of the ceramic butlers sink which I intend to use as a laundry sink. It is the look that Inwanted for my new laundry. It arrived in super quick time, well before I expected. I had no problems with the purchase and would not hesitate to make further purchases from Restoration Online.”
“I would have to say my experience with Restoration Online has been wonderful. They are very thorough and rang me to double check I had what I needed (right fittings). I think the customer service team goes above and beyond. The products too I am very happy with and reflect accurately with the very helpful online descriptions.”
Hi there,
Thank you for the wonderful review and the kind words. We’re glad you had a great experience with Restoration Online and that our team was thorough and double-checked your fittings. We’ll pass your feedback to the team. If you need anything else for future projects, please let us know.
Warm regards,
Team Restoration Online
“I ordered matt black door hardware to replace the original handles when we built the house 25 years ago. I was able to purchase the exact match so the plates covered the existing plate footprint so I didn't need to repaint/touch up the doors. Also, I received a phone call and email from one of your staff, Kristina, as she wanted to check that I realised I'd ordered from various suppliers so the finish may vary slightly. I was very impressed with this level of service, as normally when you purchase online you don't hear from a person anymore. So thankyou, the products are beautiful and have updated our interior exactly how we wanted them to.”
Hi Tania,
Thank you for the wonderful review. We’re delighted to hear the matt black door hardware matched well and that Kristina was able to help you out! We’ll pass your kind words to the team. If you need anything else for future projects, please don't hesitate to let us know.
Warm regards,
Team Restoration Online
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