Sacla.co.uk Reviews

Name: Sacla.co.uk
Address: Italy House, 16 Warwick Road, Beconsfield, Buckinghamshire
Rating: 4.86

4.9 Rating 1,187 Reviews

97 %

of reviewers recommend Sacla.co.uk

4.9

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Sacla.co.uk:

"Truly Madly Deeply Italian food is a way of life for Sacla’, and our story begins in Piedmont. We’ve been making Italian food with care, flair, and love for over three generations, and are still owned and run by the same family who started the business more than 80 years ago.

Sacla’ Pesto and Pasta Sauces are all made in Italy with the freshest ingredients, following the rhythm of the seasons, and using local produce whenever possible.

So everyone can enjoy the warm and inclusive joys of real Italian food gathered around the table with friends and family. And now, travelling across the length and breadth of Italy, we have worked with local artisans and handpicked the very best food and drink to offer a range of Italian specialities online."

Visit Website

Phone:

01494 687900

Email:

eulhaq@sacla.co.uk

Location:

Italy House,
16 Warwick Road,
Beconsfield
Buckinghamshire
HP9 2PE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasn’t impressed with the texture of the product. The taste is ok 6.5/10”

Helpful Report

Posted 1 week ago

“Christmas present for the wife (Helen- since you ask) I'll check with her and get back to you. Festive best. Ian”

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Posted 4 months ago

“While the product is good, the packaging was terrible. The box was massive with just a few jars in the middle and the amount of packaging half filled our wheelie bin! The "free" pack of grissini were badly damaged as they had so much space to rattle around.”

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Posted 1 year ago

Thank you so much for your feedback — we really appreciate you taking the time to share your experience. We’re glad to hear you were happy with the product itself, but we’re sorry to learn that the packaging didn’t meet your expectations. Your order contained 24 glass jars, and to ensure they arrive safely and intact, we use extra protective packaging to minimise the risk of breakage during transit. That said, we understand your concerns about the volume of packaging and the impact it can have. We’re also sorry to hear that the complimentary pack of grissini was damaged. We’ll certainly review how we can better secure lighter items in future shipments to prevent this from happening again. Your feedback is incredibly valuable as we continue to improve both our products and our packaging practices. If there’s anything else we can do to make this right, please don’t hesitate to reach out directly.

Posted 1 year ago

“Forgot what it was”

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Posted 1 year ago

“Beautiful tin and the jelly sweets were quite nice but not worth the price.”

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Posted 1 year ago

“Whilst I realised that the cannoli I bought were long life and saved me going to the shop go fresh, they were really quite dry so would not buy again”

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Posted 1 year ago

“Panettone I purchased was a gift so I can’t comment on product itself. Delivery was slow. 2?weeks before it arrived. Was panicking a little thinking it wouldn’t arrive on time ... but it did. The gold tin was slightly dented ...could of being better protected. So for me to purchase again I guess it depends on how good it tastes.”

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Posted 2 years ago

Thank you for your feedback. According to our records, your order was placed on 6th of December and successfully delivered on the 14th. While there were slight delays originating from our warehouse, caused by an unexpected surge in Christmas orders, additional unforeseen delays occurred due to the destination being in the Highlands. Kind regards, Sacla'

Posted 2 years ago

“Gluten free panneto”

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Posted 2 years ago

“Nothing arrived yet”

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Posted 2 years ago

“Still awaiting delivery”

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Posted 2 years ago

Hi Anne, We've checked with DPD, and it appears that your order was successfully delivered on 24/10/2024 at 18:55. If you have any further questions or need assistance, please contact us directly through our website. We're here to help! Kind regards, Sacla'

Posted 2 years ago

“Would have been 5 stars but was a bit dissappointed by the expiry date on the Tomato Stir-in sauce which is only a couple of months away.”

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Posted 3 years ago

“The first time delivery man unable to find my address as the incorrect address on instructions for him, so not happy.”

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Posted 3 years ago

Sacla.co.uk is rated 4.9 based on 1,187 reviews