Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parcel was delivered on time, the products were in good condition and exactly what I had ordered. The website is easy to navigate. Great service!”

Helpful Report

Posted 4 years ago

“Quick efficient”

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Posted 4 years ago

“Fast delivery top class products will be ordering more very soon”

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Posted 4 years ago

“Great website, very easy to navigate, Order acknowledged with a nice email, very efficient delivery and well packaged. Will definitely be using this company again and would recommend to friends and family.”

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Posted 4 years ago

“Received my goods very fast quick delivery smells amazing”

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Posted 4 years ago

“When I initially opened the package I realised I got a smaller size than intended. I am glad I didn't get the bigger one now. I was annoyed because I wanted to make wax melts as gifts for my friends but upon smelling them I think my friends would have been highly offended if I gave them something smelling like toilet cleaner... The scent is not as it was stated at all! If you’d let me return it you’d know that! Still, at least you replied to me on here instead of blocking me and deleting my reviews. I’d also like to point out it’s fraudulent to fake your own reviews. I find it quite funny that after my review bought your rating down there suddenly were 6 new 5 star reviews within hours! All from new google accounts that had never left reviews before... very interesting:)”

Helpful Report

Posted 4 years ago

Initially, you stated to us that you had ordered the wrong size and wanted to return your order. After being told we were unable to do so, as it was clearly stated on the website that we are unable to accept any returns on fragrance oils, you are now claiming that the scents are not what they state.

Posted 4 years ago

“The wax, wicks and colouring have made my candles feel and look more professional.”

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Posted 4 years ago

“Excellent service, extremely helpful website and really appreciate the messages with useful advice.”

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Posted 4 years ago

“I found very friendly, kind, patient and helpful service!!”

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Posted 4 years ago

“Service international rapide et soigné ! merci”

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Posted 4 years ago

“Good description of products on the website Clear instructions included in the pack Good communication with customer Good quality products”

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Posted 4 years ago

“Scents are all amazing and so strong”

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Posted 4 years ago

“Quick service very pleased”

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Posted 4 years ago

“Outstanding. Products are out of this world. Fast delivery.”

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Posted 4 years ago

“Fantastic service, can’t wait to make my candles!”

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Posted 4 years ago

“Arrived quickly and in perfect condition. I’ll be using again”

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Posted 4 years ago

“The items were delivered very quickly and I’m very pleased with my products”

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Posted 4 years ago

“Scents are lovely and very reasonably priced.”

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Posted 4 years ago

“Excellent products and quick delivery.”

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Posted 4 years ago

“Beautiful oil scents and here within a few Days”

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Posted 4 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews