Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The scent from the oils is great. Did my first batch of wax melts and the house smells amazing. Will be ordering my fragrance oil from here again. Superb”

Helpful Report

Posted 4 years ago

Hi Emma, We are so happy to hear that you love the scents! We appreciate your feedback and look forward to your continued support. Scents Soaps and Candles Team

Posted 4 years ago

“Thank you once again for my order. Excellent quality and service once again. Shall return in the very near future. Always pleased with the quality that’s why I always return.”

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Posted 4 years ago

“I was sent the wrong item by mistake but once I advised them the replacement was sent by return. Cannot fault the excellent service I have received and will certainly use them again. Excellent customer service.”

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Posted 4 years ago

“Amazing customer service, amazing delivery, superb company. Will use this company for my supplies from now on, they are awesome. Xx”

Helpful Report

Posted 4 years ago

Hello Mandy, Thank you for your time in writing this review. We are so happy to hear that you have enjoyed our customer service and that your items have arrived promptly. Thank you for your continued support and future orders. Warm Regards, Scents Soaps and Candles Team

Posted 4 years ago

“Great product great service”

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Posted 4 years ago

“Excellent company, quick delivery, highly recommended”

Helpful Report

Posted 4 years ago

Hi Elizabeth, Thank you for your kind words! We are happy to hear that you had a quick delivery of your items. We look forward to your continued support. Warm regards, Scents Soaps and Candles Team

Posted 4 years ago

“Brilliant: fast delivery and great price.”

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Posted 4 years ago

“Everything is always delivered to quickly and customer service is really good”

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Posted 4 years ago

“Scents Soaps and Candles are so helpful, always go the extra mile. Orders are fulfilled and delivered very promptly.”

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Posted 4 years ago

Hi Gary, Thank you for your kind review. We are glad to hear that we have been helpful and efficient when delivering your order. We look forward for your continued support in the near future. Thank you again, Scents Soaps and Candles Team

Posted 4 years ago

“Fantastic products purchased lived absolutely all I bought. Very good service came much faster than I thought. Fabulous service.”

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Posted 4 years ago

“Good quality products which arrived well packaged and in a timely manner.”

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Posted 4 years ago

“The fragrance oils are absolutely gorgeous and the delivery was speedy. I paid a little extra for the DPD and was kept informed with notifications and emails from both SS&C and dpd. Excellent service and will definitely be buying more. Comments for soapers - the FO’s do not impact trace so are amazing to use in CP!”

Helpful Report

Posted 4 years ago

Hello Samantha, Thank you for your time to write this review! We appreciate all the kind words and feedback. We are so glad that you are enjoying the fragrance oils and we look forward for your continued support. Thank you again, Scents Soaps and Candles Team

Posted 4 years ago

“Prompt delivery, well packaged. Happy with the service, thank you”

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Posted 4 years ago

“Although we were adviced delivery may be a little delayed, it was super fast. The scents are really lovely”

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Posted 4 years ago

Hello Kevin, We are so glad that you received your order so quickly! Thank you for your time and your feedback and we hope for your continued support in the future. Thank you again, Scents Soaps and Candles Team

Posted 4 years ago

“Placed an order, live in the Netherlands And i recieved it within a few days. Very good service! Thank you”

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Posted 4 years ago

“Fast dispatch and lovely products and useful packaging.”

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Posted 4 years ago

“Really beautiful fragrances, I particularly like Dove fragrance and Rose. I haven't tried the fresh linen but it smell lovely.”

Helpful Report

Posted 4 years ago

Hello Sandra, We are so glad to hear that you love the fragrances! We appreciate your feedback as we continue to look into more scents to bring in for our customers to enjoy. We look forward for your continued support. Thank you, Scents Soaps and Candles Team

Posted 4 years ago

“Very pleased with supplies arrived well packed and good delivery”

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Posted 4 years ago

“i found most of the scents not as strong as other brands.”

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Posted 4 years ago

“Good service.”

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Posted 4 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews