Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

Write Your review

Tell us how Scents Soaps and Candles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered quite a few times from this company and have always been happy with the service I get. A quick delivery and the fragrance oils are really good quality. I always manage to get my desired wax when I need it too. Very happy bunny”

Helpful Report

Posted 4 years ago

Hi Joanna, Thank you for your kind words. We are so glad that you are able to find all you need with us! We look forward for your continued support in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Great products and the fragrances are bang on something for everyone, and they are always very helpful and give fantastic help and advice 😀😊”

Scents Soaps and Candles 5 star review on 29th May 2021

Helpful Report

Posted 4 years ago

Hello Anthony, We are so glad to hear that you have enjoyed our fragrances thus far. You wax melts look beautiful! Thank you for your kind words and we look forward to welcoming you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“My recent purchases were Coconut and Lime fragrance oil which as usual was great. I also bought Lost Cherry fragrance oil which I had been waiting for to release and was disappointed with it as I feel that it has quite a strong chemical/synthetic smell. I have emailed the company to just pass on these comments. I am not sure if it were a bad batch or perhaps my sense of smell ( I don't think it were the latter though as I asked my partner to smell it without saying anything and they said it smelt strange?).”

Helpful Report

Posted 4 years ago

“Always been happy with the products I’ve received and never had any problems at all”

Helpful Report

Posted 4 years ago

Hi Laken, Thank you so much for your kind words and continued support. We are so happy to hear that you have enjoyed our products and services. We look forward to welcome you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Order arrived promptly. Good packaging to protect the jars. I've made two candles but I keep getting sinkholes, guess it's trial and error”

Helpful Report

Posted 4 years ago

“Lovely range of products, easy to use website, postage is reasonable and really quick.”

Helpful Report

Posted 4 years ago

Hello Nikki, Thank you for the kind words. We are glad that our website is easy to navigate and that you have enjoyed our products. We hope we can continue to welcome you back. Scents Soaps and Candles Team

Posted 4 years ago

“This was my first order using this company and I have been very pleased with everything. My order was well packaged and the delivery time was quick. I’m really pleased with the products, and will be ordering again.”

Helpful Report

Posted 4 years ago

“Lovely olis for candles fabulous choices and brilliant service”

Helpful Report

Posted 4 years ago

“Very quick delivery, great variety of products and reasonably priced compared to some places. Really impressed, great service!”

Scents Soaps and Candles 5 star review on 25th May 2021

Helpful Report

Posted 4 years ago

Hello Holly, We are so happy to see that you are pleased with our services and products. We look forward to welcome you back in the near future. Thank you for taking the time to give us your feedback. Scents Soaps and Candles Team

Posted 4 years ago

“Amazing products , always new products coming out and extremely fast service!!”

Helpful Report

Posted 4 years ago

“Very good, fast delivery. Will buy again”

Helpful Report

Posted 4 years ago

“I prefer your fragrance oils to any other company”

Helpful Report

Posted 4 years ago

Hi Jennifer, Thank you for your feedback! Our team works hard through much testing to find the best blends for great scent throw. We are so glad that you love the fragrances. We look forward to welcoming you back soon. Scents Soaps and Candles Team

Posted 4 years ago

“Absolutely loved the products I’ve brought, I have no complain to make!! delivery was fast and I didn’t expect it to turn up so soon as I ordered a lot. Products were amazing. 5 stars all the way!!! I will be shopping and buying my supplies from here in future. Thank you!!”

Scents Soaps and Candles 5 star review on 24th May 2021

Helpful Report

Posted 4 years ago

Hello Cara, Thank you so much for giving us your feedback! We are so happy to hear that your order arrived so quickly and our team will certainly be glad to hear that their efforts don't go unnoticed. We look forward for your continued support in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Very pleased with the products and delivery was quick, thankyou”

Helpful Report

Posted 4 years ago

“Brilliant company and amazing service as always”

Helpful Report

Posted 4 years ago

Hello Angela, Thank you so much for your kind words! We hope that we can welcome you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Very happy with this product, quick delivery and great quality, will order again.”

Helpful Report

Posted 4 years ago

Hi Louise, So happy that you are happy with our products and that your order arrived promptly. We look forward to welcome you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“The scents smell gorgeous!!!”

Helpful Report

Posted 4 years ago

“Arrived really quickly and products were great. Good communication too. Recommended!”

Helpful Report

Posted 4 years ago

“Lovely quality items and great value for money”

Helpful Report

Posted 4 years ago

“The service and products from here are excellent and I always use your fragrance oils for my candles I sell. My only criticism is that the postage is rather expensive, even for just a couple of items.”

Helpful Report

Posted 4 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews