Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“4 stars for speed of delivery but dropped a star due to being most expensive shipping costs of all the suppliers I use. Also, the plastic bag which the ecoco pillar wax came in was worryingly thin and the wax tended to stick to it, unlike the thicker bag which was used for the ecoolive pillar wax.”

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Posted 10 months ago

“fantastic service as usual”

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Posted 10 months ago

“Quality product and customer service”

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Posted 10 months ago

“Good product to work with would use agai”

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Posted 10 months ago

“Great prices Quality product Quick delivery”

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Posted 10 months ago

“Great communication, excellent service and fast delivery. Thanks.”

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Posted 10 months ago

“Fast delivery, great products and good price.”

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Posted 10 months ago

“Beautiful fragrance oils, I can't decide which is my favourite. So many to chose from, I will be returning to order more.”

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Posted 10 months ago

“Excellent service ,fast delivery”

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Posted 10 months ago

“Very fast delivery always use. Has all the fragrances I need.”

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Posted 10 months ago

“A couple of things I would like to mention.. I ordered the lost cherry fragrance oil which is unrelatsblecgobthe fragrance dupe, but great if you like the smell of cherries. (I don’t). The Oud fragrance is okay but have purchased better elsewhere. I emailed a few times trying to establish when the candle wax would be restocked but had no response, nor from the phone number on correspondence. On a positive note there are fragrances I have bought on repeat which are lovely, and no doubt I will be purchasing them again.”

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Posted 10 months ago

“Super fast delivery, reasonably priced and great quality scents - thank you!”

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Posted 10 months ago

“Always deliver on time and well packed to avoid damage in transit. My go to place for ANYTHING!”

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Posted 11 months ago

“Always used this company never let me down fast delivery great product's thank you.”

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Posted 11 months ago

“Came quickly after ordering . I liked the fact that shipping was free if I bought over £60 worth of oils . I just love the smell of the gingerbread it's gorgeous”

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Posted 11 months ago

“The items arrived very promptly. My only issue was the slight leak on the base liquid but not enough to be a real problem.”

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Posted 11 months ago

“Always the best ❤️”

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Posted 11 months ago

“Unreal. No place like it. Pure quality and so fast. Thank you so much. 2nd time to buy. Would buy everyday only the import charges is a killer but that’s on Ireland 🤦🏼‍♀️not the supplier. Definitely will be buying always 🥰😇”

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Posted 11 months ago

“Fast delivery! Thanks”

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Posted 11 months ago

“Disappointing result with this order. I have contacted both by email and telephone and got no response in my attempts to resolve an issue with my latest order.”

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Posted 11 months ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews