Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great service, the first time we’ve used Scents Soaps and Candles as we navigate a broader offering of suppliers from the ones we have used over the last 6 years. I’m really tempted to try some of there fragrance oils as when you compare what they have scent wise to other suppliers, a lot are unique and different from the usual fragrances offered. Maybe a new product idea would be a sample bundle box of 50ml oils so new customers can try a few in one box? Fast delivery and extremely quick at dispatching, not even 24 hours and we had a notification from DPD - incredibly fast compared to ALOT of other suppliers these days who seem to take 3-5 days to ship an order. Well done and we look forward to trying more of your supplies as candle season comes in xx”

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Posted 1 year ago

“When I recieved my item the box was split”

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Posted 1 year ago

“My order arrived the next day, my oils are lovely, I'm very impressed with this company and will be ordering more.”

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Posted 1 year ago

“Scent very different from what it claims to be a dupe of”

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Posted 1 year ago

“Super fast delivery and great products.”

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Posted 1 year ago

“Scent Soaps and Candles is my go-to supplier for candle making supplies. They consistently offer a great range at the best prices.”

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Posted 1 year ago

“Great customer service 😁”

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Posted 1 year ago

“Always excellent service and quality from SSC. Absolutely love their products”

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Posted 1 year ago

“This is the first purchase I have made from scents soaps and candles. I was a bit dubious at first but recieved order very quickly and i am very impressed with the rapeseed and Coconut wax. I have tested a couple of wax melts and the product lives up to expectations. Will definitely buy again. Thank you x”

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Posted 1 year ago

“Have used your soap base before. Very successful. The shampoo base I just purchased for my daughter. She is very happy”

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Posted 1 year ago

“Excellent service and very fast delivery, cannot fault”

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Posted 1 year ago

“Love their high quality fragrances ❤️”

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Posted 1 year ago

“I was surprised how quick the fragrances arrived. A company that values its customers with a genuine desire to provide the best possible service. Thank you very much. Paul Q”

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Posted 1 year ago

“I am new to candle making and scents, soaps and candles, so far, I'm loving it! The amount of money I spend on fragranced candles, I suddenly thought, it's going to cheaper to make them...and it is!”

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Posted 1 year ago

“Excellent service and a very fast delivery. Very well packet.”

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Posted 1 year ago

“Perfect, I love them!”

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Posted 1 year ago

“As always, my parcel arrived very promptly (I'd only placed the order the previous day) and was carefully wrapped. Very impressive service overall. Thank you.”

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Posted 1 year ago

“Great products ,have used several times very fast delivery, defintely will beusing again”

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Posted 1 year ago

“Excellent - good price and super fast delivery. A very happy customer.”

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Posted 1 year ago

“Great product and service thank you”

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Posted 1 year ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews