Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Limited range but quality product. Nice fragrance and fun to make. Thanks”

Helpful Report

Posted 4 years ago

“Pleased with products and scents are pretty good in fragrance strength, although I did not see any other delivery options other than next day which at over 7 pounds for delivery was a bit expensive.”

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Posted 4 years ago

“We love buying products from this company, they always deliver on time and with quality”

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Posted 4 years ago

“Prompt delivery”

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Posted 4 years ago

“Good quality sticks, however they should have been packed in a strong cardboard packet or box to prevent breakage. Packing was a bit sloppy but they nevertheless arrived unbroken. I used 3 of the 6 and they look chic as opposed to the neutral colour. I would definitely order again from this company but please rethink your presentation.”

Scents Soaps and Candles 4 star review on 31st August 2020

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Posted 4 years ago

“Very happy with the service and the quality of the goods when arrived. Can’t wait to start making my candles.”

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Posted 4 years ago

“I ordered the 19.99 box as a gift. All the items look good however I thought the packaging was a little shabby. With things a little bit all over the place. I would have liked the items to perhaps been wrapped up within the box also the wax itself is separate. Perhaps use a larger box and put it in with the items.”

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Posted 4 years ago

“Great advice and tips and the scents are amazing🤗”

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Posted 4 years ago

“straightforward”

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Posted 4 years ago

“Lovely products but I would have preferred nicer packaging as this is a gift.”

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Posted 4 years ago

“Excellent service, fast delivery will order again.”

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Posted 4 years ago

“I bought the candle making starter kit and I thought it was brilliant and good value for money. The only thing I would say is in the instructions it didn't mention how much of the fragrance oil to use, i had to do a bit of research into it. But all in all its a great kit.”

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Posted 5 years ago

“Great products, great prices could be speedier with delivery. Take care and stay safe.”

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Posted 5 years ago

“I’ve just started using this company, as I’m new to candle making. I have bought the the Oils ifor candle making.. They provide a good throw! Fantastic smells. Good delivery service, I will be using this company again. Warm regards Neil”

Scents Soaps and Candles 4 star review on 3rd July 2020

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Posted 5 years ago

“Quick delivery and good product”

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Posted 5 years ago

“Lovely product and fast delivery very pleased”

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Posted 5 years ago

“Stuff came fast and was really good quality although wax was a bit oily. Will definitely be buying again especially the pear and freesia fragrance x👏”

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Posted 5 years ago

“Excellent communication and quick delivery. As a beginner I did expect to receive everything in order to make my candles immediately. Again, as a beginner maybe I should have checked, exactly what you needed and what was included in the kit. I look forward to making my candles once I have purchased the thermometer, pouring jug and double boiler! Cannot fault the quality of the items received.”

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Posted 5 years ago

“Amazing scents”

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Posted 5 years ago

“Products are perfect, there was an error in order but immediately rectified. I do think orders over £50 should have discounted carriage but hey ho...”

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Posted 5 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews