Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, delivered within 48hrs of ordering. Will definitely use again”

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Posted 4 years ago

“Super quick delivery, perfect Thankyou”

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Posted 4 years ago

“Products and scents are great 😊”

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Posted 4 years ago

“Fantastic products, and exceptional service. Delivered to Spain in super speed!”

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Posted 4 years ago

“Good quality products.”

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Posted 4 years ago

“Customer service is great and delivery fast”

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Posted 4 years ago

“My order arrived very quickly. I’m new to making candles and wax melts and have found the help pages online very helpful. Will definitely be ordering again. Thank you”

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Posted 4 years ago

“Amazing!! Very happy with the wicks I ordered🥰”

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Posted 4 years ago

“Lovely products. Speedy delivery”

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Posted 4 years ago

“Very helpful and speedy in communications and excellent products. I would not hesitate to recommend them”

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Posted 4 years ago

“Quality products! Ecosoy cb advanced wax easy to melt and burns so well. The glass containers - clear and white matte 30cl looks so elegant. Scents are very good as well- mulled wine, apple spice and christmas tree. Quick and efficient delivery! Used wooden wick for a luxurious look and couldnt be happier with the result.”

Scents Soaps and Candles 5 star review on 13th December 2020

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Posted 4 years ago

“Quick delivery and great products”

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Posted 4 years ago

“I love ordering stuff from here. Dispatch is always prompt and the products are such good quality. There is always someone on hand to help with any questions or queries too”

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Posted 4 years ago

“Super quick and fast service. Items arrived well packaged and safe.”

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Posted 4 years ago

“I have been using Kerasoy Container Wax for years and have never had a problem. Bought 25kg in total from you guys and I have had nothing but issues with my candles. Have never had to do top pours before but having to do it for every candle. Not convinced that this is the correct product and will not be purchasing from this company ever again. What a waste of time and money.”

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Posted 4 years ago

Hi Chris, The product you ordered was sent to you unopened from the manufacturer. Of the over 10,000kg we sold, we have had no other complaints on this. Kind regards SSC

Posted 4 years ago

“Always brilliant service and very helpful”

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Posted 4 years ago

“Great product and very quick delivery thank you”

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Posted 4 years ago

“Absolutely brilliant, don't have ri wait ages for items to be delivered.”

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Posted 4 years ago

“Great products, the oils smell exactly as they were described and it was delivered so quickly.”

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Posted 4 years ago

“Excellent site . Very friendly staff. Products are very good quality. Speedy delivery”

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Posted 4 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews