“Excellent from order to receipt. My only minor issue was I realised that I ordered the wrong colour strap and noticed immediately after placing the order. The process for change would have been too lengthy.”
“I ordered 2 sekonda watches, when they arrived, they looked brilliant, unfortunately, one of them was losing time, I contacted Sekonda regarding this matter and they went out of their way to help return the watch. Great customer service. My replacement watch arrived a few days later, I was over the moon with it. Brilliant.”
“Sadly I had to return the Sekonda Ava Ladies watch I purchased, for two reasons. Firstly because the fixing for shortening/lengthening the strap was impossible to move and, secondly, the clasp itself appeared not to hold in the closed position. Very disappointing.”