“I'm still waiting for resolution of an incorrect delivery 9 days since submitting a Customer Contact Form. Seconda said it would be 2 to 3 working days.”
“The Seconda watch is brilliant. It gives me information about my heart rate, blood/oxygen level and much more. You need the Seconda app on your phone and this allows you many options. Very glad I bought it.”
“Well firstly I got the sent wrong item so I now have to go out my way to return it. It was a retirement gift so it wont be here in time. Ive had to send a couple of messages before I got a reply on how to get a refund. NOT GOOD SERVICE.”
“Instructions are useless and screen does not show battery life and unused apps are unable to delete so have to go through clicking all to get to one you want. Not easy to use either. Also strap extremely difficult to reduce in size. One point given because it looks good on and I can see date and time! That's it. I won't buy another one so dont send me £5 voucher as it won't be needed.”
“The charger does not fix very securely to the watch, easy to knock it lose and then it doesn't charge. Also sleep times are way off, thinks I'm asleep when I'm just watching TV, I can't edit this on the app so not an accurate reflection of my sleep habits. Other than that, very happy with my new watch, it looks good and lovely how many watch faces I can choose from, also appreciate the changeable straps 😊👍”
“I received a Sekonda Smartwatch for my Christmas with a lovely pink strap on it.
Unfortunately the clasp on it snapped off and nearly lost watch. I thought that strap would be under guarantee but couldn't find out so had to order a new strap costing £10 plus delivery.
Disappointed as delighted with watch .”
“My item arrived and was great but wasn’t big enough for my wrist so I had to send it back. Customer service was great, very easy to return & refunded very quickly indeed. Would order again if I needed something.”
“Got myself a decent smart watch as the cheap ones were not updating very well. Love the fact that I got to choose an extra watch strap. Great quality.”
